REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Austin-Bergstrom International Airport has announced three new concessions in the Barbara Jordan Terminal, each designed to reflect a “commitment to delivering a seamless and memorable journey”.
Fraport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has selected Avolta and Lagardère Travel Retail to operate the F&B outlets in Frankfurt Airport’s new Terminal 3, opening in 2026.
Changi Airport Group – a Headline Partner of APEX FTE Asia Expo, Singapore, 11-12 November 2025 – has unveiled a bold refresh of its signature retail campaign, as it strives to give customers personalised experiences.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
We are delighted that Eric Léopold, Founder & Managing Director, Threedot, will once again be Content Director for APEX FTE Ancillary & Retailing 2025. He will also support an expanded commercial content offering at APEX FTE Asia Expo 2025.
Manchester Airport is to open 22 new shops, bars and restaurants in the new Terminal 2 in 2025. Hear more from Manchester Airports Group at FTE Global, Los Angeles, 28-30 October 2024.
Nice Côte d’Azur Airport has selected the operators and brands for the 28 retail outlets at the heart of its three terminals. Openings will take place between 2025 and 2026 for “a unique airport experience”.
London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it “builds on our commitment to providing one of London’s best passenger experiences”.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
After a successful trial of Bluebox’s Blueview digital services platform, PLAY Airlines has now deployed the onboard retail solution across its entire fleet of 10 Airbus A320neo and A321neo aircraft.
SOF Connect, the operator of Sofia Airport, is partnering with SSP to open 12 outlets across the airport. The aim is “to bring a world-class food and beverage experience to Sofia Airport” with diverse options.
Caribbean low-cost airline Arajet has integrated Immfly’s advanced digital solution to elevate inflight services and enhance passenger satisfaction across its extensive network in the Americas region.
Finnair and Travelport have announced an enhanced long-term relationship with a multi-source content agreement that includes both New Distribution Capability (NDC) content and traditional content.
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Perth Airport is embarking on a multi-billion-dollar infrastructure development to deliver transformational new facilities over the next decade and ensure it is “optimising the customer experience”.
Oslo Airport is enhancing CX with an upgraded food & beverage offer in a renewed partnership with SSP. These will include internationally recognised brands, as well as outlets tailor-made for Oslo Airport.
As part of our commitment to the continuous growth of the FTE World Airport Retailing Working Group, we are thrilled to announce its rebranding to the FTE World Ancillary & Retailing Working Group.
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