REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.
British Airways has started trials of a hi-tech blanket, which through the use of neuro-sensors changes colour to reflect passengers’ moods while onboard.
JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
British Airways is retrofitting 95 of its short-haul aircraft with new seats and a refreshed cabin design, starting immediately with its Airbus A320s.
FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
LOT Polish Airlines has introduced a new Economy Plus product, added a lower cost Economy Simple option, and upgraded its Business Class service.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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FTE takes a look at the benefits of leveraging Big Data for airlines, and explores how the likes of Delta, Boxever and GuestLogix think it can improve the passenger experience.
Delta Air Lines has become the first US carrier to offer full flat-bed seats in business class across its entire international wide-body fleet.Â
Swiss International Air Lines is making changes inside the cabin and in its airport lounges to help improve the travel experience for those with allergies.Â
Passengers flying with Allegiant can now pay extra for a wider seat with more legroom thanks to the introduction of new ‘Giant Seats’ on its Boeing 757s.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Swiss International Air Lines is making changes inside the cabin and in its airport lounges to help improve the travel experience for those with allergies.Â
Passengers flying with Allegiant can now pay extra for a wider seat with more legroom thanks to the introduction of new ‘Giant Seats’ on its Boeing 757s.
Thai Airways has worked with Priestmangoode to design a bespoke cabin that offers passengers more space and reflects elements of Thai culture and lifestyle.
Here we look at solutions on display at AIX Expo from the companies delivering innovations in the cabin interior and passenger comfort sectors.
Etihad Airways has partnered with the American Centre for Psychiatry and Neurology (ACPN) to research ways to improve passengers’ sleep on long-haul flights.
Finnair is adding fully flat seats in Business Class on nine of its long-haul services, including Tokyo, New York, Beijing, Seoul and Hong Kong.Â
FTE spoke to Virgin America, Here On Biz and Gogo about the benefits of the first ever in-flight social network, and the challenges that had to be overcome to make it a reality.
SilkAir has taken delivery of its first Boeing 737-800, which comes complete with the Sky Interior that makes use of curved architecture and ambient lighting to create a more relaxing environment.Â
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