Swiss International Air Lines is making changes inside the cabin and in its airport lounges to help improve the travel experience for those with allergies.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Swiss International Air Lines is making changes inside the cabin and in its airport lounges to help improve the travel experience for those with allergies.
Passengers flying with Allegiant can now pay extra for a wider seat with more legroom thanks to the introduction of new ‘Giant Seats’ on its Boeing 757s.
Thai Airways has worked with Priestmangoode to design a bespoke cabin that offers passengers more space and reflects elements of Thai culture and lifestyle.
Here we look at solutions on display at AIX Expo from the companies delivering innovations in the cabin interior and passenger comfort sectors.
Etihad Airways has partnered with the American Centre for Psychiatry and Neurology (ACPN) to research ways to improve passengers’ sleep on long-haul flights.
Finnair is adding fully flat seats in Business Class on nine of its long-haul services, including Tokyo, New York, Beijing, Seoul and Hong Kong.
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FTE spoke to Virgin America, Here On Biz and Gogo about the benefits of the first ever in-flight social network, and the challenges that had to be overcome to make it a reality.
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls.
FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
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FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
Delta Air Lines has added fully flat-bed seats to its BusinessElite cabin on all services between Atlanta Hartsfield-Jackson International Airport and Dusseldorf International Airport.
In the latest stage of its customer service improvement push, Ryanair will for the first time let passengers bring a second small carry-on bag onboard.
Virgin Galactic Commercial Director Stephen Attenborough discusses the passenger experience onboard SpaceShipTwo and how the company aims to take long-haul travel above the Earth’s atmosphere.
Matt Muta, Global Hospitality and Travel Managing Director at Microsoft, spoke to FTE about how mobile technology will revolutionise the onboard passenger experience.
Boeing has offered an insight into the in-flight experience of 2020 with the launch of the 777X, which will include a number of passenger-focused features, including repositioned windows and advanced cabin lighting.
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