Japan Airlines has announced that it will begin introducing its new Airbus A350-1000 international aircraft in January 2024 “to enhance customer satisfaction and to strive towards a sustainable future”.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Japan Airlines has announced that it will begin introducing its new Airbus A350-1000 international aircraft in January 2024 “to enhance customer satisfaction and to strive towards a sustainable future”.

Frequent flyers will be able to earn and use Qantas Points when booking live events and experiences, enjoy pre-sales and access ticket and travel packages in a partnership between Qantas and Ticketek.

airBaltic has identified ways to drive efficiency with Artificial Intelligence (AI) in its daily work. The airline is rapidly growing its AI usage and is working with solutions in multiple business areas.

easyJet is providing reusable cutlery and cups for its crew inflight to stop unnecessary waste from single use plastics and disposable wooden cutlery, as it continues to trial sustainability initiatives.

FTE Global 2023 included a session on “How should CX strategies evolve on the ground, and in the sky, to better serve all types of passengers by 2030?” featuring Riyadh Air, MIA, EL AL & more. Watch the video.

Air New Zealand has announced the ALIA as the airline’s first purchase of a next-generation aircraft in its Mission Next Gen Aircraft programme. Designed by BETA Technologies, it will join the fleet in 2026.

Aerolíneas Argentinas has selected Intelsat to provide inflight connectivity service on 18 Airbus A330 and Boeing 737 MAX aircraft. It is the first in Latin America to use Intelsat’s new ESA antenna.

Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.

In this video interview, Tomasz Pawliszyn, CEO, AirHelp, shares his perspective on how CX strategies should evolve on the ground, and in the sky, to better serve all types of passengers by 2030.

Virgin Atlantic’s historic flight on 100% Sustainable Aviation Fuel took place on 28 November 2023 from London Heathrow to New York JFK, marking the culmination of a year of “radical collaboration”.

As part of its “commitment to offer an unparalleled entertainment experience” Cathay Pacific has announced it is the first airline in Asia-Pacific to feature Disney+ Original titles as part of its IFE.

Air Serbia is to trial Bluebox’s Blueview digital passenger services platform. Deployed on Airbus and ATR aircraft, Blueview will allow passengers to stream IFE content directly to their own devices.

Icelandair is launching new eSIM mobile data services as a ‘Powered by Breeze’ partner. The airline is offering Breeze eSIM mobile data bundles from eSIM Go, covering 150+ countries and regions.

In a Virtual Keynote at FTE APEX Asia Expo 2023, Rohit Talwar, CEO, Fast Future, shared exclusive insights into findings of the groundbreaking FTE/Fast Future Study on ‘Tomorrow’s Customer 2030’.

Icelandair is implementing electronic bag tags for passengers. The Passenger Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group – will provide seamless baggage check-in.

Cyprus Airways has deployed AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft, enabling passengers to access digital entertainment on their personal electronic devices.
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