REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Emirates is enhancing its extensive menu of spirits, beers, wines and champagnes, with 10 new premium spirits and beers introduced onboard as part of efforts to enhance its “fly better experience”.
Meet the 10 executives on the FTE Airline Digital Transformation Power List Americas 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Riyadh Air, Saudi Arabia’s new digitally-native airline, has partnered with noon Payments to offer seamless digital payment acceptance. Hear more from Riyadh Air at FTE Global in Los Angeles, 28-30 October 2024.
Delta Business Traveler is a new program designed to reward business travellers of all kinds. Once enrolled, travellers will receive exclusive offers as the airline enables customers to “unlock even more value”.
Air India has launched the Vista wireless inflight entertainment (IFE) service – powered by Bluebox – across its existing widebody fleet to provide uninterrupted entertainment and enhance overall CX.
Azul is to equip seven aircraft in its new A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year for enhanced customer satisfaction.
Alaska Airlines has invested in JetZero to advance innovative aircraft tech. Corporate Partners of the FTE Hub will have an opportunity to tour JetZero’s Hangar at Long Beach Airport ahead of FTE Global 2024.
Delta Air Lines has started rolling out fast, free WiFi presented by T-Mobile on select long-haul international routes, as it aims to bring reliable, streaming quality connectivity to its entire global fleet for free.
In this article, CVG Airport, Air Canada, Avianca, GOL Airlines, and Schiphol Group, share their progressive accessibility strategies and how they are exploring tech-focused and experiential solutions.
Alaska Airlines has redefined its First Class dining experience with the launch of a collaboration with Brandon Jew, an acclaimed chef and owner of San Francisco’s Michelin-starred Mister Jiu’s restaurant.
Qatar Airways has further enhanced its Business Class experience with the introduction of caviar service on its menu offering. The airline is “committed to continuously enhance our onboard services”.
The first Emirates Boeing 777 with a nose-to-tail cabin refresh sporting a new look has entered service, as the airline continues to carry out its “commitment to deliver an unmatchable onboard experience”.
IndiGo has announced the launch of its new loyalty program – IndiGo BluChip – which is designed to be “hassle-free, innovative and customer-centric” as it further enhances the passenger experience.
In a special interview, Kerem Kızıltunç, PhD, CIO of Turkish Airlines, who also oversees Turkish Technology, details a strategy that includes fintech, AI, biometrics, and an all-encompassing digital experience.
Qatar Airways is the launch customer for the latest version of FlightPath3D’s junior-sized 3D Flight Tracker, as it aims to inspire the next generation of travellers with a fun and engaging onboard CX.
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