REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Riyadh Air, Saudi Arabia’s new digitally-native airline, has partnered with noon Payments to offer seamless digital payment acceptance. Hear more from Riyadh Air at FTE Global in Los Angeles, 28-30 October 2024.
Delta Business Traveler is a new program designed to reward business travellers of all kinds. Once enrolled, travellers will receive exclusive offers as the airline enables customers to “unlock even more value”.
Alaska Airlines has partnered with Expedia Group to introduce Stays by Alaska Vacations, a platform where customers can explore exclusive deals while earning and redeeming miles through its loyalty program.
KLM – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has equipped its new A321neos with seats from RECARO in “a significant step forward in providing a comfortable travel experience”.
Oman Air is redefining its premium offering with the launch of its new Business Studio. The new cabin, which will replace the airline’s First Class product, aims to “meet modern traveller expectations”.
Delta Air Lines has started rolling out fast, free WiFi presented by T-Mobile on select long-haul international routes, as it aims to bring reliable, streaming quality connectivity to its entire global fleet for free.
In this article, CVG Airport, Air Canada, Avianca, GOL Airlines, and Schiphol Group, share their progressive accessibility strategies and how they are exploring tech-focused and experiential solutions.
Alaska Airlines has redefined its First Class dining experience with the launch of a collaboration with Brandon Jew, an acclaimed chef and owner of San Francisco’s Michelin-starred Mister Jiu’s restaurant.
Qatar Airways has further enhanced its Business Class experience with the introduction of caviar service on its menu offering. The airline is “committed to continuously enhance our onboard services”.
The first Emirates Boeing 777 with a nose-to-tail cabin refresh sporting a new look has entered service, as the airline continues to carry out its “commitment to deliver an unmatchable onboard experience”.
IndiGo has announced the launch of its new loyalty program – IndiGo BluChip – which is designed to be “hassle-free, innovative and customer-centric” as it further enhances the passenger experience.
In a special interview, Kerem Kızıltunç, PhD, CIO of Turkish Airlines, who also oversees Turkish Technology, details a strategy that includes fintech, AI, biometrics, and an all-encompassing digital experience.
Qatar Airways is the launch customer for the latest version of FlightPath3D’s junior-sized 3D Flight Tracker, as it aims to inspire the next generation of travellers with a fun and engaging onboard CX.
United has become the first airline to purchase Sustainable Aviation Fuel (SAF) for use at Chicago’s O’Hare International Airport. SAF producer Neste will provide up to one million gallons of SAF in 2024.
Caribbean low-cost airline Arajet has integrated Immfly’s advanced digital solution to elevate inflight services and enhance passenger satisfaction across its extensive network in the Americas region.
IndiGo has chosen RECARO Aircraft Seating to equip the business class cabins of its A321neo aircraft with the R5 seats. All business class installations are expected to be completed by the end of 2025.
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