Following his keynote address at Future Travel Experience Asia EXPO 2018, Jetstar Asia CEO Barathan Pasupathi caught up with FTE’s Ryan Ghee to discuss the airline’s customer experience and innovation strategies. Watch the above video to learn how Jetstar Group is putting technology at the heart of its customer experience plans, why innovation is so important to the leadership team, and which technologies are at the top of Pasupathi’s list of priorities for 2019.
Remember to mark your diary for the free-to-attend Future Travel Experience Asia EXPO 2019, which will return to Singapore from 12-13 November 2019! The event will once again be delivered with the official support of Changi Airport Group and the Airline Passenger Experience Association (APEX), and will include the 2nd Onboard Hospitality Forum Asia. Subscribe to the FTE newsletter for the latest event updates >>