Register for the next FTE Baggage Innovation Working Group online meeting, 3 November 2021 – free to attend


Following the success of the recent FTE Baggage Innovation Working Group (BIWG) online meetings, which were led by baggage experts from the likes of Greater Toronto Airports Authority, Air Canada, Southwest Airlines and Avinor and brought together baggage professionals from around the globe, we will be hosting the next free-to-attend BIWG video call on Wednesday 3 November, 15:00-17:00 GMT. Registration is now open – visit this page to confirm your participation.

This group serves as a global knowledge repository for baggage, as the professionals involved have accumulated a vast experience of processes, operations and technologies. We are now able to apply FTE’s Baggage Transformation Framework to this knowledge. The framework builds on the ideas and challenges raised in the BIWG and delivers real world implementation guidance and experience back to the community.

In our upcoming call we will be explaining the Baggage Transformation Framework and how it combines the BIWG, the new Airport Labs Network (the set of partners who will help us test the ideas out), and FTE’s platform for knowledge sharing to drive the industry forwards. We will be building on the 5Cs (come along to learn more), operational benefit, resilient and reliable communication, and keeping a focus on baggage products that provide a better customer experience for your passengers.

Even if you missed the September calls, it isn’t too late to get involved. From startups to well established market leaders, the BIWG will have content that is applicable to you, as well as the opportunity to network with people who have the same ambition to improve and modernise baggage operations.

Register today to ensure you don’t miss this opportunity to be part of a brighter baggage future.


Southwest, GTAA, Air Canada and Avinor help to drive baggage transformation as part of FTE Baggage Innovation Working Group


As part of our efforts to help the industry redefine the baggage experience, Future Travel Experience recently launched the FTE Baggage Innovation Working Group (BIWG), delivered with the support of our Strategic Partners AirPortr, BagsID Network and Brock Solutions.

The first round of online meetings, which took place in September, brought together hundreds of industry stakeholders who participated in highly engaging discussions around topics including advancing off-airport baggage collection, check-in and delivery; simplifying baggage infrastructure and processes at the airport; unlocking opportunities presented by modern baggage messaging; and creating new commercial models for new baggage approaches. The forward-thinking groups were led by expert Captains from companies including Greater Toronto Airports Authority, Air Canada, Avinor and Southwest Airlines, with the support of FTE’s Head of Baggage Transformation, Andrew Price. The full recordings are available to watch here.

The next BIWG online meeting will take place on 3 November and this will be followed by the first in-person meeting, which will be hosted in Las Vegas on 7 December, co-located with FTE Global 2021. The Working Group will then continue its work into 2022 and beyond.

Visit the FTE Baggage Innovation Working Group page >>   


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