Changi Airport reopens T2 departure hall

The commencement of departure operations at T2 will add to Changi’s capacity and spread out passenger operations more evenly across the airport’s terminals.

Changi Airport Group (CAG) has reopened the southern wing of its newly revamped Terminal 2 (T2) departure hall, following the resumption of arrival operations at the terminal in May this year.

The reopening marks the latest step by CAG to support travel recovery. The additional capacity provided will help airlines to grow their business ahead of demand, in the lead-up to the year-end travel peak.

Inspired by elements of nature, T2’s contemporary design concept incorporates extensive use of natural materials for its wall cladding and flooring. Giant green columns displaying a unique plant palette greet passengers as they enter the terminal from the kerbside. In the transit area, the Sunflower Garden has also reopened to welcome passengers.

T2’s refreshed design also enhances the terminal experience for passengers. For instance, the check-in rows are spaced wider apart and slanted towards departure immigration to enhance the intuitiveness of wayfinding. New seating areas with comfortable lounge seats are also added in the departure hall.

Automated check-in kiosks are available for passengers who prefer to self-serve, before dropping off their luggage at the baggage drop-off counters. They can then proceed to clear immigration via the automated immigration clearance gates.

Passengers can also look forward to more travel retail offerings and enhanced food choices in the revamped terminal. Some 25 outlets are now open, such as Lotte Duty Free Wines and Spirits, Cosmetics and Perfume by Shilla and Straits Food Village. New to Changi brands will also be introduced progressively. A number of familiar shops and services, such as Starbucks and SingPost, have returned to their original store locations. For those looking for even more shopping and dining options, they can simply hop onto the Skytrain to the Terminal 3 transit area, which is less than three minutes ride away.

T2’s transit hotel and pay-per-use lounge are open to departing and transit passengers, while eligible customers may use SIA’s SilverKris Lounge at T2.

“The reopening of T2 for departure operations is another important chapter in Changi Airport’s reopening story, as it marks the airport’s progressive return to four-terminal operations,” says Tan Lye Teck, Executive Vice President of Airport Management, CAG, who will be addressing attendees at next month’s FTE APEX Asia Expo, taking place on 9-10 November in Singapore. “Changi has been through a lot over the past two-plus years and we are happy to welcome more passengers back. We wish to thank travellers for their patience and understanding. We would also like to take this opportunity to thank the whole airport community for working together with us on this journey, and for their resilience and contributions to Changi.”

At the upcoming FTE APEX Asia Expo, taking place in Singapore on 9-10 November, premium pass holders will be able to gain more insights on the T2 Expansion project and take in sights of the newly upgraded facilities and revamped areas of the terminal in an exclusive tour hosted by CAG. Interested in attending? Register here


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