Aeroporti di Roma has launched a new QPass service at Rome Fiumicino Airport, allowing passengers to book an appointment at the security checkpoints and benefit from a dedicated entrance and route. The free service designed to allow passengers to better plan their journey and enjoy a more comfortable experience at the security checkpoint.
Accessing the service does not require any registration. Passengers simply make a QPass reservation online via the website, where they enter their flight, the number of people departing, and their email address. Once the booking has been completed, travellers receive a QR code, which is scanned to gain access to the dedicated entrance and queue for a quick and easy security check.
Rome Fiumicino is the first airport in Italy to offer the service, which operates in both Terminal 1 and Terminal 3. QPass is free-of-charge and is in addition to the other types of security check access, including the premium Fast Track service, the Family line (dedicated to families with prams) and the traditional security checkpoints.
“Attention to the comfort of our passengers is central to our business vision, as is the improvement of services offered and quality at the airport,” said Ivan Bassato, Chief Aviation Officer, Aeroporti di Roma. “Today’s innovation is a demonstration of how technology and innovation help us to improve our reality. The service brings direct practical advantages: through this system, passengers can organise their time in advance before their flight, easily pass through security checks, and thus have more time for themselves, e.g. to go shopping or have something to eat, before boarding. That is why it is the passengers themselves who choose the time window from those available for the booked access service, thus being able to manage their own needs in a practical and efficient way.”