Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX.

Find out more about the innovative solutions that will be on display at FTE Dublin on 10-12 June 2025 from the industryâs most established global industry providers and our largest-ever showcase of startups.

Finnair, in partnership with Amadeus, has become the first airline to create a native order â a milestone in the shift to âOffers and Ordersâ and paving the way for a simpler, more connected travel experience.

Heathrow has announced that iconic burger brand Five Guys is opening a new restaurant in Terminal 5 later this year. The restaurant will feature exclusive elements tailored to Heathrow for an enhanced CX.

Dallas Fort Worth International Airport has announced new shopping and dining concepts, including local Texas brands and some exciting firsts among U.S. airports. There are 20 new concessions in total.

The winners of each award will be announced during an official awards ceremony on 11 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events (Dublin, 10-12 June 2025).

Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.

The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFKâs New Terminal One.

Zurich Airport has selected âthe food collective agâ to operate the new TREATS food hall. The 2,000sqm food hall, opening in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport.

Houstonâs William P. Hobby Airport is moving into the next phase of its F&B transformation, with four new restaurants to open later this year reflecting âa deliberate mix of national reach and Houston flavourâ.

Perth Airport is partnering with international hospitality company Delaware North to develop four first-to-market food & beverage concepts for its International Terminal, as it refreshes the customer offering.

In part 2 of our comprehensive focus, daa (operator of Dublin and Cork airports), Lufthansa Group, Heathrow, PLAY Airlines, and Fraport share their insights into the top ancillary & retailing trends in 2025.

Perth Airport has awarded SSP a contract to operate four new outlets within Terminal 1 International. The new restaurants, which are part of a continuing CX refresh, are all scheduled to open in 2025.

Nice CĂ´te dâAzur Airport has opened two new restaurants â Natoo and Bottega. Based on an original concept focused on travel and wellness, these new brands are operated by Lagardère Travel Retail France.

In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.

Here, we provide an update on FTEâs three Communities, as well as the pioneering FTE Accelerating Collaboration & Engagement (ACE) platform, including Proof of Concepts and exclusive members-only activities.
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