REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>APEX FTE Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 11-12 November 2025, with the theme of âAccelerating Innovationâ. Take a look at our visual round-up of the key highlights.
ANA, ICN, Korean Air, HND, Cathay, CAG, AirAsia, NRT, Singapore Airlines and AAHK were recognised during the FTE APAC Pioneer Awards 2025 ceremony, which took place on 11 November in Singapore.
Lufthansa Group has launched a new âCulinary Journeyâ that makes it even easier for customers travelling with Lufthansa, SWISS and Austrian Airlines to pre-order their favourite meals and snacks.
SITA, working with easyJet, has launched a new âAgent Appâ as part of efforts to reimagine how airports can serve passengers. The mobile tool allows ground crew to assist travellers anywhere in the terminal.
In this interview, ahead of his participation at APEX FTE Asia Expo, Jan Takacs, Head of Design & UX, AirAsia MOVE, shares how the company is driving innovation, personalisation, and a seamless experience at every touchpoint.
Aeroporti di Roma has launched Virtual Assistant â an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.
Southwest Airlines is partnering with Volantio to leverage the companyâs Re-Commerce Platform to enhance flexibility and choice for travellers, further strengthening the airlineâs customer-centric innovation.
Honoluluâs Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.
In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airlineâs global ambitions and passenger experience.
Spirit Airlines is partnering with TravelX to integrate the RmX platform. This collaboration will enhance seat allocation, personalised offers, and post-booking monetisation, boosting revenue and flexibility for Spirit Airlines.
Taiwanâs Kaohsiung International Airport is partnering with SITA to deploy next-gen passenger processing systems that make check-in faster, boarding more efficient, and airport operations more resilient.
All Nippon Airways (ANA) has announced the implementation of âneoAI Chatâ â a generative AI platform developed by neoAI Corporation. It is being deployed across ANA Group to enhance operational efficiency and CX.
American Airlines has announced a suite of digital innovations designed to deliver a more seamless, personalised travel experience, spanning the entire customer journey â from trip planning to onboard comfort.
Geneva Airport is stepping up its digital transformation to make journeys smoother and operations smarter. The airport is introducing a modern Airport Operations System developed by SITA.
In this video interview, Synect CEO Yahav Ran and Head of Strategic Engagement Montee Fiely share how smarter signage and content-first strategies can transform the passenger journey, deliver measurable ROI, and more.
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