REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Delta has introduced Delta Concierge, an AI-powered digital tool bringing advanced capabilities to its Fly Delta app. Delta Concierge uses Generative AI to create seamless and personalised experiences.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for “smoother and more personalised journeys”.
United – a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG – has integrated Apple’s new Share Item Location feature for AirTag into its app, so customers can access their bag’s precise location.
Aer Lingus – a Partner of the FTE Baggage Innovation Working Group – has enabled Apple’s Find My Share Item Location feature. The feature is designed to enhance CX by helping quickly locate lost or delayed bags.
SITA – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Strategic Partner of the FTE Baggage Innovation Working Group – is to deliver a digitally-powered journey at RSI’s new terminal.
Air Canada has launched the next evolution of its digital experience with the expansion of the airline’s Digital Identification program as a boarding option for domestic flights at Vancouver International Airport.
Lyon Airport – part of the network of VINCI Airports (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) – has launched a virtual queuing service in partnership with Copenhagen Optimization.
FTE APEX Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 19-20 November 2024, with the theme of ‘Innovate to Grow’. Take a look at our round-up of some of the highlights.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
In this video interview, Synect’s Yahav Ran, CEO, and Montee Fiely, Head of Strategic Engagements, discuss upgrading from legacy digital signage and why content strategy is vital when investing in a digital ecosystem.
Winners of the FTE APAC Innovate Awards – the industry’s definitive innovation competition for the region – were announced during a ceremony at FTE APEX Asia Expo in Singapore on 20 November 2024.
AirAsia, ICN, Cathay, GMR, All Nippon Airways, CAG, Singapore Airlines, HKG, IndiGo and NRT were recognised in the FTE APAC Pioneer Awards 2024 ceremony, which took place on 19 November in Singapore.
Branchspace is a Silver Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024. Ahead of the event, Ursula Silling, CEO, Branchspace, shared an update with Future Travel Experience.
In this video interview, Maurice Jenkins, Chief Innovation Officer, Miami International Airport, discusses the FTE Smart Ramp innovation program, the transformative Modernization in Action (M.I.A.) Plan, and more.
Riyadh Air has unveiled its new digital offering, designed to change the way people interact with airlines through personalised experiences, powered by Artificial Intelligence, that make travelling much easier.
In this interview ahead of his participation at FTE APEX Asia Expo 2024, Giovanni Gennaro, Head of Open Innovation, shares how Aeroporti di Roma believes innovation is key to shaping the airport of the future.
Meet the 12 executives on the FTE Airport Digital Transformation Power List Asia-Pacific 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
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