Future Travel Experience’s new Managing Director Max Gosney shares his vision for the next chapter of the business and the role FTE will play in accelerating industry innovation.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Future Travel Experience’s new Managing Director Max Gosney shares his vision for the next chapter of the business and the role FTE will play in accelerating industry innovation.

Air Transat has transformed its payment operations with DLX Pay, leveraging intelligent retries, real-time insights and rapid PSP onboarding to boost conversion, recover lost revenue and enhance operational efficiency.

MET – Montreal Metropolitan Airport’s new terminal will open on 15 June 2026, offering a user-friendly and efficient travel experience. It features modern architecture, natural light, and a Quebec-based retail line-up.

airBaltic is the first Starlink-connected airline to bring a global inflight shopping mall onboard. AirMall offers 20,000+ brands, personalised picks, loyalty rewards, and delivery – all through the Skynet WiFi portal.

FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.

British Airways teams up with Audible to deliver over 250 hours of free audiobooks and podcasts onboard long-haul flights, spotlighting British talent and enriching the passenger inflight entertainment experience.

SAS is collaborating with 3 to deliver free Starlink WiFi to EuroBonus members, enhancing passenger connectivity and operational efficiency, while laying the groundwork for future digital travel services.

Virgin Atlantic has unveiled its redesigned Clubhouse at Heathrow, introducing new wellness, work and relaxation spaces. The investment reflects a focus on elevating passenger experience through innovation.
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