In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.
In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airline’s global ambitions and passenger experience.
Pittsburgh International Airport has performed a ribbon-cutting ceremony to commemorate its state-of-the-art new terminal ahead of its opening later this fall. The terminal blends innovation with regional identity.
Sydney Airport and SSP have signed a contract that will bring eight brands to the two domestic terminals as part of a broad development programme at the airport “for a reimagined dining experience”.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
Riyadh Air – Saudi Arabia’s new digitally-native carrier – has officially opened its inaugural premium lounge, the ‘Hafawa Lounge’ strategically located between Terminals 1 and 2 at King Khalid International Airport.
Greater Orlando Aviation Authority has unveiled a new strategic vision to guide the future of Orlando International Airport and Orlando Executive Airport over the next decade, with a focus on enhancing CX.
Dubai Airports has announced the next phase of its accessibility strategy, a renewed 10-year commitment to transform both DXB and DWC into the world’s most accessible and inclusive airports by 2035.
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