REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air France has unveiled new comfort kits across its La Première, Business and Premium cabins, combining refined design, premium skincare partnerships and sustainable materials to enhance the long-haul passenger experience.
Air Canada has introduced new premium bedding and amenities across all cabins on international flights, enhancing passenger comfort and wellbeing as part of its end-to-end customer experience strategy.
American Airlines is enhancing the passenger experience on its Airbus A319 and A320 fleets with upgraded cabins, premium seating and improved onboard amenities. The retrofitted aircraft will enter service this summer.
Qantas has unveiled its Project Sunrise A350-1000ULR cabin design, featuring science-led innovations in seating, lighting and wellbeing ahead of the world’s first non-stop Sydney-London flights in 2027.
Hawaiian Airlines is introducing a new pre-order Main Cabin dining programme, offering chef-curated island-inspired meals developed with Chef Sheldon Simeon to enhance choice, quality and onboard experience.
Emirates has completed the first retrofit of its two-class A380 into a three-class layout, adding Premium Economy and refreshed interiors as part of a major in‑house programme that has now upgraded 95 aircraft across its fleet.
Fiji Airways has launched FlyWell, a wellness programme offering science‑backed products and experiences onboard and in its Premier Lounge at Nadi International Airport to enhance passenger and crew wellbeing.
Air India has launched a retrofit programme for its Boeing 787-8 fleet, partnering with RECARO Aircraft Seating to upgrade both Premium Economy and Economy cabins. The new, customised seats promise enhanced comfort.
Delta Air Lines is investing over $1 billion in a major cabin upgrade, introducing next-generation Delta One suites on A350-1000 aircraft and retrofitting its A330 fleet to deliver a more consistent, premium experience.
Air Canada has unveiled its most significant cabin investment, introducing new long-haul interiors under its Glowing Hearted design standard on A321XLR and 787-10 aircraft to enhance comfort and a distinctly Canadian CX.
Delta Air Lines is investing over $1 billion in a major cabin upgrade, introducing next-generation Delta One suites on A350-1000 aircraft and retrofitting its A330 fleet to deliver a more consistent, premium experience.
Air Canada has unveiled its most significant cabin investment, introducing new long-haul interiors under its Glowing Hearted design standard on A321XLR and 787-10 aircraft to enhance comfort and a distinctly Canadian CX.
TAP Air Portugal introduces Economy Prime, a long-haul cabin offering more space, privacy, and premium services within the Economy segment. It includes priority boarding, upgraded meals, and flexible benefits.
Jetstar debuts its first revamped 787 Dreamliner with upgraded Business and Economy cabins, and onboard WiFi. The refit doubles Business seats, adds new RECARO Economy seats, and enables flights up to 16 hours.
Alaska Airlines debuts its new International Business Class on 787-9 Dreamliners, offering lie-flat suites, premium dining, luxury amenities, lounge access, and Starlink connectivity for a next-level long-haul travel experience.
Lufthansa has launched its new FOX premium onboard experience in First Class, introducing personalised dining, upgraded service elements and a data-driven approach to redefining the long-haul passenger experience.
Iberia and RECARO are trialling sustainable Economy Class seating on an A320neo, featuring upcycled materials and innovative design. The aim is to combine passenger comfort with more sustainable cabin interiors.
All Nippon Airways will introduce renewed First and Business Class amenity kits on international routes from April 2026, combining premium beauty products and sustainable materials to further enhance inflight CX.
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