REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airline’s data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
New CAT-2 technology that confirms the validity of a traveller’s identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is further enhancing its digitalisation journey with the launch of a new ‘Shop&Fly’ service at Fiumicino Airport.
The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 28-29 February 2024 at Tampa International Airport for a fantastic collaborative event.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
In this article, we explore examples of collaborative innovation from ADR, IndiGo and GMR. Plus, we share exclusive insights into a new “coalition of the willing” being launched by Schiphol with the FTE BIWG.
AirAsia MOVE, formerly known as airasia Superapp, has unveiled the updated, refreshed look of its app on the App Store and Google Play as it strives “to elevate and enhance every traveller’s experience”.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport.
Glasgow Airport, in collaboration with Connected Places Catapult, has launched the Living Lab Digital Twin Competition, with the aim of developing digital twin technologies in a live aviation environment.
Swedish airline Jonair is collaborating with travel technology provider Ink Innovation to deploy the Ink Mobile Agent. The passenger handling application will enhance check-in and boarding processes.
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