Tagged: Flight Rebooking

Swiss International Air Lines has given their online booking system three major new features.

To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.

Having contributed to a successful 2011 for the Fast Travel initiative, airports and airlines across Asia are set to play a major role in the project in 2012.

American Airlines has introduced ‘Flagship Check-in’ at Los Angeles International Airport to expedite the check-in process for premium passengers.

As airlines explore more ways to reduce face-to-face contact with passengers at airports, they are also investing in ‘mobile’ service agents to improve customer service.

SAS Scandinavian Airlines has become the first airline to offer all five of IATA’s Fast Travel projects at a single airport.