Redefining the end-to-end passenger experience | Independent news and events
Changi Airport has broken ground on the new Terminal 4, which will include a variety of self-service and automated check-in, bag drop, immigration and boarding options.
FTE spoke to Qantas’ Rowan Chalmers and London Gatwick’s Willie McGillivray to find out how they have transformed the passenger experience within existing facilities.
Aer Lingus Regional has announced a passport and Customs pre-clearance service for Birmingham-based passengers travelling to the US through Dublin.
A new pilot at Dublin Airport allows certain arriving passengers to use self-service immigration through automated border control gates.
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
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