REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Lufthansa Group and Spafax have announced an extension of their strategic partnership until 2028, aiming to revolutionise the passenger journey by integrating state-of-the-art entertainment experiences.
Lufthansa Group is equipping short and medium-haul aircraft across three of its airlines – Lufthansa, Austrian Airlines and SWISS – with broadband internet this year, meaning in total more than 150 aircraft.
Air New Zealand is working with Starlink to introduce free internet onboard domestic aircraft. Starlink will be installed on a domestic jet in late 2024 to deliver high-speed connectivity and enhanced CX.
American Airlines is extending its relationship with Intelsat, with the plan to install new high-speed WiFi capability on nearly 500 regional aircraft beginning next year.
Aerolíneas Argentinas has selected Intelsat to provide inflight connectivity service on 18 Airbus A330 and Boeing 737 MAX aircraft. It is the first in Latin America to use Intelsat’s new ESA antenna.
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Air Canada is continuing to invest in comfort across its fleet of A321s and A320s, featuring a new cabin interior, new technologies and services such as Bluetooth audio and free high-speed connectivity.
Singapore Airlines has extended free unlimited Wi-Fi access to all travellers in all cabin classes, including Premium Economy and Economy, empowering customers “to stay connected, entertained and productive”.
Ethiopian Airlines is to offer high-speed inflight broadband onboard its upcoming A350-1000 aircraft, with GX Aviation provided by Inmarsat and selected through the Airbus Airspace Link HBCplus programme.
Emirates has enhanced inflight connectivity, so all passengers can enjoy some form of free connectivity once they sign up to Emirates Skywards. The airline will also offer high-speed broadband onboard 50 new Airbus A350s.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Ethiopian Airlines is to offer high-speed inflight broadband onboard its upcoming A350-1000 aircraft, with GX Aviation provided by Inmarsat and selected through the Airbus Airspace Link HBCplus programme.
Emirates has enhanced inflight connectivity, so all passengers can enjoy some form of free connectivity once they sign up to Emirates Skywards. The airline will also offer high-speed broadband onboard 50 new Airbus A350s.
Norwegian is to launch Anuvu’s cutting-edge high-speed WiFi technology as it works on “developing and improving our services onboard and having a seamless, stable WiFi experience in the air”.
Etihad has launched new Wi-Fly ‘Chat’ and ‘Surf’ packages to ensure travellers have “an enjoyable connected experience” on its wide-body fleet, meaning they can catch up on social media, work or browse as they wish.
Turkish Airlines has introduced free and limitless messaging services to all passengers on international flights where internet access is available, through applications such as WhatsApp, Messenger or iMessage.
Customers travelling on a Norwegian Wi-Fi enabled aircraft will now be able to stay connected for the entire duration of the flight.
Delta passengers on more than 50 domestic flight segments a day will have an opportunity to surf the internet free of charge during a two-week trial.
JetBlue has unveiled the second phase of the restyling of its A320 fleet with improvements to passenger comfort and connectivity.
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