After five years of development, AirAsia is trialling its own onboard connectivity service, with a permanent rollout scheduled for late-2014.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
After five years of development, AirAsia is trialling its own onboard connectivity service, with a permanent rollout scheduled for late-2014.
The 2014 Wireless Connectivity Survey has found that in-flight Wi-Fi affects flight choice for 66% of travellers, and 17% would switch allegiances if Wi-Fi is not offered.
Skymark Airlines has become the first carrier in Japan to offer passengers access to free onboard Wi-Fi, having teamed up with Panasonic Avionics.
FTE spoke to Air New Zealand’s Carrie Hurihanganui about what passengers can expect onboard the 787-9 Dreamliner, which will include unique IFE and seating products.
Airbus has unveiled the A330neo, which will include LED mood lighting in the cabin, along with full connectivity, 3D IFE capabilities and more seats.
China Eastern Airlines will be the first Chinese carrier to offer onboard Wi-Fi, with a trial planned on two of its A330s flying between Hongqiao and Beijing.
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FTE was onboard Norwegian’s first Dreamliner-operated LGW-JFK service, where we spoke to the airline’s CEO about how the carrier will redefine the long-haul passenger experience.
FTE met with Vueling CEO Alex Cruz who explained why he doesn’t like the “low-cost carrier” tag and how the airline will improve the passenger experience.
JetBlue, Saudia, OnAir and Runway Girl Network share their views on the current state of the in-flight connectivity market and look ahead to 2020.
Thai low-cost carrier Nok Air has partnered with Global Eagle Entertainment to equip its entire fleet with satellite-based connectivity and content services.
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JetBlue, Saudia, OnAir and Runway Girl Network share their views on the current state of the in-flight connectivity market and look ahead to 2020.
Thai low-cost carrier Nok Air has partnered with Global Eagle Entertainment to equip its entire fleet with satellite-based connectivity and content services.
Inmarsat has announced a new integrated S-band satellite and air-to-ground connectivity network, with British Airways set to be a launch customer.
Aeromexico has confirmed that it will use Panasonic Avionics’ Ku-band satellite service to offer Wi-Fi onboard nine of its Boeing 787-8 Dreamliners.
AT&T has announced plans to launch a high-speed 4G LTE-based connectivity service for airlines, which some say could challenge Gogo’s dominance in the US.
India has lifted the restrictions on the use of personal electronic devices (PEDs) onboard, enabling passengers to use smartphones and tablets from gate-to-gate.
FTE is onsite at Aircraft Interiors Expo in Hamburg – read our independent, honest assessment of what we heard and saw in the Passenger Experience Conference.
Singapore Airlines’ Wilson Yong details the rollout schedule for next gen IFE and Wi-Fi solutions, as well as plans for a Customer Experience Management system.
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