REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls.
SilkAir, a subsidiary of Singapore Airlines, is trialling a wireless in-flight entertainment system, which allows passengers to stream content to personal devices.
In-flight connectivity provider Gogo has received a Supplemental Type Certificate to install its Ku-satellite technology on Boeing 747-400 aircraft.
Gulf Air has updated its in-flight entertainment offering with six traditional Middle Eastern games, offering passengers a new way to spend their time onboard.
Emirates is introducing 50 hours of new children’s IFE content to keep young customers entertained and their parents relaxed during the winter holiday season.
Low-cost carrier flydubai has launched its new Business Class service, which includes more spacious seating, priority check-in and fast track immigration.
The first Singapore Airlines aircraft equipped with its next-generation cabin products has entered service, offering passengers the new KrisWorld IFE system, broadband Wi-Fi and mobile connectivity.
Passengers flying long-haul with Air France will soon have access to electrical sockets, USB ports and improved IFE as part of the airline’s Economy and Premium Economy upgrade.
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Passengers flying short-haul with Virgin Australia can now stream entertainment via their own mobile devices thanks to the launch of a new wireless IFE system.
Emerging technologies are revolutionising the in-flight commercial experience. Experts in connectivity and retail technology predict what’s coming next.
The major developments in in-flight entertainment and connectivity are the subject of our second instalment of a three-part report by Raymond Kollau, Founder of airlinetrends.com
FTE caught up with Mary Kirby, Editor-in-Chief of Airline Passenger Experience, to discuss the current trends and future direction of in-flight entertainment and connectivity.
Southwest Airlines is making free live and on-demand TV available to travellers with internet-ready personal devices on Wi-Fi equipped flights.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
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