REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this deep-dive article, Miami International Airport, Southwest Airlines, Vienna Airport, United Airlines and Aeroporti di Roma share their insights into the latest developments and trends in the realm of IoT.
Martha Edge, Innovation & Experience Director, shares Charlotte Douglas International Airport’s (CLT) strategy to achieve effective CX differentiation and how CLT is utilising cutting-edge tech.
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.
In the second part of the FTE Global 2022 Exhibitor & Sponsor Preview, we highlight innovative technology that will be on display next week, including digital twin, artificial intelligence, robotics, IoT and automation solutions.
Andy Bien, Chief Digital Officer of Global Aviation, Huawei Technologies Co, discusses how the industry can harness new opportunities through emerging technologies.
Read the key takeaways from the recent FTE/Huawei webinar on next-generation technology – full recording now available on-demand.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Huawei’s Director Global Aviation Business Team Moussa Huang shares key recommendations on driving digital transformation, ahead of today’s webinar.
Steven Yiu, Deputy Director, Service Delivery, Airport Authority Hong Kong shares more details about HKIA’s latest IoT project.
The Internet of Things (IoT) network of applications will allow Amsterdam Airport Schiphol to improve processes for passengers through real-time insights.
Brussels South Charleroi Airport has announced a new strategic partnership with Telenet to enable the development of solutions based on the Internet of Things (IoT).
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
The Internet of Things (IoT) network of applications will allow Amsterdam Airport Schiphol to improve processes for passengers through real-time insights.
Brussels South Charleroi Airport has announced a new strategic partnership with Telenet to enable the development of solutions based on the Internet of Things (IoT).
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
Following the 10-week accelerator programme, IAG has shared the benefits of working with Esplorio, Undagrid, Warwick Analytics, Resolver and Vchain.
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