Martha Edge, Innovation & Experience Director, shares Charlotte Douglas International Airport’s (CLT) strategy to achieve effective CX differentiation and how CLT is utilising cutting-edge tech.
![CLT’s vision for a seamless, personalised CX and exploration of cutting-edge tech on journey to ‘tomorrow’s airport’](https://www.futuretravelexperience.com/wp-content/uploads/2024/07/CLT-interview-featured-image.jpg)
Martha Edge, Innovation & Experience Director, shares Charlotte Douglas International Airport’s (CLT) strategy to achieve effective CX differentiation and how CLT is utilising cutting-edge tech.
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.
In the second part of the FTE Global 2022 Exhibitor & Sponsor Preview, we highlight innovative technology that will be on display next week, including digital twin, artificial intelligence, robotics, IoT and automation solutions.
Andy Bien, Chief Digital Officer of Global Aviation, Huawei Technologies Co, discusses how the industry can harness new opportunities through emerging technologies.
Read the key takeaways from the recent FTE/Huawei webinar on next-generation technology – full recording now available on-demand.
Huawei’s Director Global Aviation Business Team Moussa Huang shares key recommendations on driving digital transformation, ahead of today’s webinar.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Bob Kwik, Global Head of Airports, Amazon Web Services, outlines how the aviation industry is using technology such as IoT, ML, AI, computer vision and the cloud to improve operations.
The Internet of Things (IoT) network of applications will allow Amsterdam Airport Schiphol to improve processes for passengers through real-time insights.
Brussels South Charleroi Airport has announced a new strategic partnership with Telenet to enable the development of solutions based on the Internet of Things (IoT).
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
Brussels South Charleroi Airport has announced a new strategic partnership with Telenet to enable the development of solutions based on the Internet of Things (IoT).
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
Following the 10-week accelerator programme, IAG has shared the benefits of working with Esplorio, Undagrid, Warwick Analytics, Resolver and Vchain.
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