In this video interview, Sean Doyle, Chairman & CEO, British Airways, discusses how AI, forecasting, optimisation and machine learning have transformed the airlineâs operational performance and customer experience.


In this video interview, Sean Doyle, Chairman & CEO, British Airways, discusses how AI, forecasting, optimisation and machine learning have transformed the airlineâs operational performance and customer experience.

Edinburgh Airport has implemented Deep Turnaround, a solution developed by Aviation Solutions â a subsidiary of Schiphol Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub).

Avinor and Amadeus â a Platinum Sponsor of FTE Global, Los Angeles, 28-30 October 2024 â are partnering to digitally transform Norwayâs airports and co-create the passenger experience of the future.

Eurowings, Eurowings Digital and zeroG have collaborated to stage a hackathon â âCoding Wings for Gravityâ â designed to leverage data and Artificial Intelligence to drive innovation within the aviation industry.

In this interview, Ahmet Er, Digital Transformation and Channel Management Deputy Manager, and Dilanur Ăetinalp, Digital Transformation and Channel Management Supervisor, share iGA Istanbul Airportâs digital mindset.

Ahead of his participation in the FTE Ancillary & Retailing event, Carlos Ruiz, Director of Commercial Management, CVG, explains the airportâs focus on personalisation, collaboration and cutting-edge tech.
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
British Airways â a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) â has launched a ÂŁ7 billion transformation plan.

Dr. BjĂśrn Becker, Head of Program Future Intercont Experience, Lufthansa Group, shares how the launch of Lufthansa Allegris redefines the airlineâs approach to long-haul travel, plus its innovative use of the Metaverse.

Matt Breed, Chief Information Officer, shares how Seattle-Tacoma International Airport has used ChatGPT, along with the potential for Artificial Intelligence and Machine Learning to improve at an exponential rate.

Des Moines International Airport is to deploy AeroCloud Systemsâ Intelligent Airport Management System and Gate Management System, augmented by Artificial Intelligence and Machine Learning, âto enhance operational efficienciesâ.

Matt Breed, Chief Information Officer, shares how Seattle-Tacoma International Airport has used ChatGPT, along with the potential for Artificial Intelligence and Machine Learning to improve at an exponential rate.

Des Moines International Airport is to deploy AeroCloud Systemsâ Intelligent Airport Management System and Gate Management System, augmented by Artificial Intelligence and Machine Learning, âto enhance operational efficienciesâ.

Bob Kwik, Global Head of Airports, Amazon Web Services, outlines how the aviation industry is using technology such as IoT, ML, AI, computer vision and the cloud to improve operations.

The innovation centre will advance BIALâs digital transformation and enable startup-led innovation, smart infrastructure and mobility.

Airport Intelligence’s Korijn Defever shares key takeaways from a recent workshop on the future of operational excellence, which took place during FTE Global 2021.

KLM and Boston Consulting Group (BCG) have announced an extension of their partnership established in 2018, which aims to improve airline operations.

FTE highlights the trends and technologies that will play the most important role in driving the air transport industry recovery in 2021.

RPA will allow the workforce to automate mundane and repetitive tasks, and free up valuable time to focus on other more complex tasks.
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