REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Air Lines’ fast, free Delta Sync WiFi is now available to all customers flying across its transatlantic network to Europe, Israel and West Africa, transforming its aircraft into “personalised platforms”.
International Airlines Group and Microsoft are strengthening their efforts to reduce lifecycle carbon emissions across the industry by extending their co-funded purchase agreement for Sustainable Aviation Fuel.
Riyadh Air has selected Viasat to provide full, fast, free inflight connectivity on its Boeing 787 aircraft, as part of a commitment to “redefining the guest experience through innovation and technology”.
TUI Airline has selected Immfly to carry out a significant transformation of the onboard experience. They are implementing cutting-edge tech to enhance CX with seamless connectivity and entertainment.
JetBlue is introducing new features designed to make the inflight experience more personalised as part of ‘Blueprint’. This includes expanded meal options and more tailored inflight entertainment.
International Airlines Group (IAG) has opened applications for the 2025 IAGi Accelerator Programme. This year’s accelerator is looking for startups specialising in AI, automation, sustainability, and much more.
As part of Delta’s centennial year celebrations, Delta Business has unveiled three new product enhancements to the airline’s business travel program, providing greater flexibility, visibility and support.
Southwest Airlines has expanded its partnership with CellPoint Digital for Getaways by Southwest. The collaboration coincides with the launch of CellPoint Digital’s new cloud-native Payment Orchestration platform.
LEAV Aviation is aiming to take its inflight experience to the next level by partnering with AirFi on portable inflight entertainment, connectivity and onboard retail solutions on its A320-200 aircraft.
British Airways has launched a selection of award-winning English sparkling wines and prestigious Champagnes, available in its First and Club World (Business Class) cabins across all long-haul flights.
In part 2 of our comprehensive focus, daa (operator of Dublin and Cork airports), Lufthansa Group, Heathrow, PLAY Airlines, and Fraport share their insights into the top ancillary & retailing trends in 2025.
Lufthansa is elevating the First Class experience with its new Allegris cabin interior available this summer on several routes from Munich Airport. It is also investing in exclusivity and comfort on the ground.
Korean Air is upgrading its airport lounges and introducing Premium Economy cabins as part of its service enhancement strategy. Renovated lounges at ICN will offer an elevated customer experience.
Air New Zealand and Tata Consultancy Services have signed a five-year partnership to explore opportunities for digital transformation, innovation and operational efficiency within the airline industry.
Malaysia Airlines has announced an order for 18 Boeing 737-8 and 12 737-10 aircraft. The order will enable the airline “to deliver cutting-edge premium cabin offerings and state-of-the-art tech to customers”.
In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.
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