REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Etihad Airways aims to set a new standard for single-aisle flying with the debut of its all-new Airbus A321LR. The airline is striving to bring luxury and a true First Class experience to narrowbody aircraft.
Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE EMEA Innovate Awards, which will be at the epicentre of the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events (Dublin, 10-12 June).
British Airways has announced a new partnership with British tea producer Birchall. The airline will offer a carefully curated range of tea options to its customers, both on the ground and up in the air.
Air France and CANAL+ have announced an unprecedented new partnership. From 1 May 2025, the airline is offering privileged access to a selection of CANAL+ programmes on all its long-haul flights.
Emirates is continuing its retrofit program, with the introduction of refurbished A380s and 777s on several routes. The aircraft feature Emirates’ latest generation premium onboard experience.
Datalex is introducing DLX Pay – a cutting-edge payment platform built exclusively with airline challenges in mind and designed to “give customers a more convenient and better payment journey”.
Alaska Airlines is introducing new chef-curated meals, building on its exclusive First Class menu. The airline is “working on its next culinary chapter that will take its already elevated meals to new heights”.
Riyadh Air, Saudi Arabia’s new digitally-native airline, has unveiled its cabin interiors, which are designed to blend luxury and comfort to deliver “a unique and market-changing premium experience”.
Aer Lingus has partnered with RECARO to enhance passenger comfort with the inclusion of the R3 aircraft seat in its new A321XLR aircraft. The aim is to deliver “a seamless and relaxing journey for every customer”.
Frontier Airlines and Hopper have announced an NDC partnership. The integration gives Hopper users and its HTS partners access to the best available published fares, content bundles, and ancillary pricing.
Scandinavian Airlines (SAS) has unveiled ‘Flavors by SAS’ – a new food & beverage concept designed to offer a more varied, globally inspired culinary offering, debuting alongside the new European Business Class.
Wizz Air has launched a new roadmap – ‘Flying Towards Net-Zero’ – which focuses on SAF as a critical decarbonisation lever. The plan calls for radical change to shape the aviation industry’s future.
Iberia has launched its ‘Innovation HUB’ – a new platform that centralises its technological, operational and sustainability commitments, using emerging technologies and new approaches.
Flag carrier TAAG Angola Airlines has selected Unum Aircraft Seating to be the Business Class seating supplier for its Boeing 787 aircraft, as part of its ongoing investment in enhancing passenger experience.
All Nippon Airways is furthering its commitment to elevating CX, with RECARO’s new R3 Economy Class and R4 Premium Class seats designed specifically for its next-gen cabins on international routes.
Lufthansa and Meta have shared an update on the pilot program to bring Quest 3 headsets to passengers at scale through a fully integrated service for an immersive inflight entertainment experience.
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