A new self-service bag drop system has this week gone live at Incheon Airport and can initially be used by passengers flying with Asiana Airlines and Korean Air who have checked-in online or at a self-service kiosk. FTE reported back in September that the airport was planning for the introduction of self-service bag drop, and the new solution has been delivered through close collaboration between Incheon International Airport Company (IIAC) and SK Telecom, in cooperation with Type22 and G-antech.
In October 2015, more Scan&Fly self-service bag drops will be installed in the South Korean airport, and the service will be offered to passengers flying with other airlines, too.
Seong-kag Hong, Vice President, Operation Division, IIAC said: “By introducing South Korea’s first self bag drop service, we complete a fully automated departure process that includes self check-in, self bag drop and auto immigration queues.
“We can strengthen our position of ‘smart airport’ by enhancing our operational efficiency, providing passengers a fast and unique service.”
To use the self-service bag drop system, a passenger can simply scan their boarding pass and attach their bag tag to their bag. The bag is then automatically measured, weighed, scanned and deposited into the baggage handling system. The hybrid solution also allows airlines to switch between self-service and conventional manual mode.