Incheon Airport launches new self-service bag drop system

Incheon bag drop
The new self-service bag drop system at Incheon Airport has been delivered through a collaborative project involving IIAC, SK Telecom, Type22 and G-antech.

A new self-service bag drop system has this week gone live at Incheon Airport and can initially be used by passengers flying with Asiana Airlines and Korean Air who have checked-in online or at a self-service kiosk. FTE reported back in September that the airport was planning for the introduction of self-service bag drop, and the new solution has been delivered through close collaboration between Incheon International Airport Company (IIAC) and SK Telecom, in cooperation with Type22 and G-antech.

In October 2015, more Scan&Fly self-service bag drops will be installed in the South Korean airport, and the service will be offered to passengers flying with other airlines, too.

Seong-kag Hong, Vice President, Operation Division, IIAC said: “By introducing South Korea’s first self bag drop service, we complete a fully automated departure process that includes self check-in, self bag drop and auto immigration queues.

“We can strengthen our position of ‘smart airport’ by enhancing our operational efficiency, providing passengers a fast and unique service.”

To use the self-service bag drop system, a passenger can simply scan their boarding pass and attach their bag tag to their bag. The bag is then automatically measured, weighed, scanned and deposited into the baggage handling system. The hybrid solution also allows airlines to switch between self-service and conventional manual mode.

Southwest, GTAA, Air Canada and Avinor help to drive baggage transformation as part of FTE Baggage Innovation Working Group

As part of our efforts to help the industry redefine the baggage experience, Future Travel Experience recently launched the FTE Baggage Innovation Working Group (BIWG), delivered with the support of our Strategic Partners AirPortr, BagsID Network and Brock Solutions.

The first round of online meetings, which took place in September, brought together hundreds of industry stakeholders who participated in highly engaging discussions around topics including advancing off-airport baggage collection, check-in and delivery; simplifying baggage infrastructure and processes at the airport; unlocking opportunities presented by modern baggage messaging; and creating new commercial models for new baggage approaches. The forward-thinking groups were led by expert Captains from companies including Greater Toronto Airports Authority, Air Canada, Avinor and Southwest Airlines, with the support of FTE’s Head of Baggage Transformation, Andrew Price. The full recordings are available to watch here.

The next BIWG online meeting will take place on 3 November and this will be followed by the first in-person meeting, which will be hosted in Las Vegas on 7 December, co-located with FTE Global 2021. The Working Group will then continue its work into 2022 and beyond.

Visit the FTE Baggage Innovation Working Group page >>   



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