Narita International Airport to install auto bag drop units ahead of 2020 Tokyo Olympics


Designed and built by ICM, the Series 7 ABD units will be progressively rolled out across all four terminals at Narita Airport.

Narita International Airport has signed a contract with ICM Airport Technics for the installation of 72 self-service Auto Bag Drop (ABD) units ahead of the 2020 Tokyo Olympic Games.

Designed and built by ICM, the Series 7 ABD units will be progressively rolled out across all four terminals of Narita Airport.

The units are multi-lingual and user-friendly and are expected to improve the efficiency of check-in and bag drop times for passengers of multiple airlines.

“ICM is delighted to have been appointed by Narita to bring our world-leading self-service solutions to improve the passenger experience and thoughput in time for the 2020 Tokyo Summer Olympic Games,” commented ICM Group CEO Richard Dinkelmann.

“This is an ideal opportunity for ICM to showcase our technology in Japan.”


Southwest, GTAA, Air Canada and Avinor help to drive baggage transformation as part of FTE Baggage Innovation Working Group


As part of our efforts to help the industry redefine the baggage experience, Future Travel Experience recently launched the FTE Baggage Innovation Working Group (BIWG), delivered with the support of our Strategic Partners AirPortr and BagsID Network.

The first round of online meetings, which took place in September, brought together hundreds of industry stakeholders who participated in highly engaging discussions around topics including advancing off-airport baggage collection, check-in and delivery; simplifying baggage infrastructure and processes at the airport; unlocking opportunities presented by modern baggage messaging; and creating new commercial models for new baggage approaches. The forward-thinking groups were led by expert Captains from companies including Greater Toronto Airports Authority, Air Canada, Avinor and Southwest Airlines, with the support of FTE’s Head of Baggage Transformation, Andrew Price. The full recordings are available to watch here.

The next BIWG online meeting will take place on 3 November and this will be followed by the first in-person meeting, which will be hosted in Las Vegas on 7 December, co-located with FTE Global 2021. The Working Group will then continue its work into 2022 and beyond.

Visit the FTE Baggage Innovation Working Group page >>   

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