REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Budapest Airport, part of the VINCI Airports network, has announced the latest developments in its food and beverage services, reflecting its ongoing commitment to quality, variety, and traveller comfort.
London Luton Airport has awarded Lagardère Travel Retail a 10-year duty free contract, expanding retail space by 40% and promising a bold, immersive shopping experience with top brands and local flair.
Glasgow Airport has completed a ÂŁ3.7 million investment programme, delivering a range of new restaurants, retail units, and enhanced passenger facilities designed to elevate the airport experience.
Finnair has taken the next step in its digital transformation with the introduction of ancillary combos built on modern retailing capabilities, powered by Amadeus technology, for a more personalised CX.
As part of Finaviaâs continuous development of the commercial selection at Helsinki Airport, a new forest-themed area will open at the beginning of 2026, inviting travellers to be inspired by Finnish nature.
Schiphol Group has welcomed the opening of Wingstop in Schiphol Plaza, as it aims to offer âsurprising and high-quality food conceptsâ. It is the first Dutch location for social media phenomenon Wingstop.
Vancouver International Airport has opened its newest retail store â Cascadia Collection â in partnership with WHSmith North America. The open-concept store aims to offer a fresh take on airport shopping.
Sydney Airport has announced the first phase of a major redevelopment of the T3 Domestic Terminal, set to transform the dining precinct and specialty retail offering into a vibrant, contemporary space.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
UK regional gateway Southampton Airport has welcomed the opening of a new Starbucks. Located airside, it marks the latest step in the airportâs ongoing food and beverage transformation in partnership with SSP.
Brisbane Airport has awarded its International Travel Essentials retail contract to Lagardère AWPL. The transformed retail offering will include five refreshed Relay concepts over three levels at the International Terminal.
Denver International Airport has celebrated the opening of three new restaurants â Maria Empanada, Uncle, and The Bindery â as the latest additions to the Concourse A-West expansion for an enhanced CX.
Manchester Airport has opened a new section of its redeveloped Terminal 2 departure lounge. This includes six new shops and eateries, joining an already extensive array of options for travellers to further enhance CX.
Heathrow has announced the outcome of its strategic review of travel essentials, awarding new agreements to Lagardère Travel Retail and WHSmith to deliver an improved and modernised shopping experience.
The Port Authority of New York and New Jersey, the New Terminal One, and Unibail-Rodamco-Westfield Airports have announced plans to deliver best-in-class travel essentials at JFK Airportâs New Terminal One.
Dublin Airport and SSP Group have collaborated to open a new premium wine and food concept â The Reserve â in Terminal 2. It offers a curated selection of wines alongside an all-day dining menu.
A key session at the recent APEX FTE Dublin 2025 event focused on âAdvanced approaches to Modern Airline Retailing and Offer & Order managementâ, featuring Lufthansa Group, Air France-KLM and Threedot.
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