Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX.
Find out more about the innovative solutions that will be on display at FTE Dublin on 10-12 June 2025 from the industry’s most established global industry providers and our largest-ever showcase of startups.
Finnair, in partnership with Amadeus, has become the first airline to create a native order – a milestone in the shift to ‘Offers and Orders’ and paving the way for a simpler, more connected travel experience.
Heathrow has announced that iconic burger brand Five Guys is opening a new restaurant in Terminal 5 later this year. The restaurant will feature exclusive elements tailored to Heathrow for an enhanced CX.
Dallas Fort Worth International Airport has announced new shopping and dining concepts, including local Texas brands and some exciting firsts among U.S. airports. There are 20 new concessions in total.
The winners of each award will be announced during an official awards ceremony on 11 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events (Dublin, 10-12 June 2025).
Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.
The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFK’s New Terminal One.
Zurich Airport has selected ‘the food collective ag’ to operate the new TREATS food hall. The 2,000sqm food hall, opening in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport.
Houston’s William P. Hobby Airport is moving into the next phase of its F&B transformation, with four new restaurants to open later this year reflecting “a deliberate mix of national reach and Houston flavour”.
Perth Airport is partnering with international hospitality company Delaware North to develop four first-to-market food & beverage concepts for its International Terminal, as it refreshes the customer offering.
In part 2 of our comprehensive focus, daa (operator of Dublin and Cork airports), Lufthansa Group, Heathrow, PLAY Airlines, and Fraport share their insights into the top ancillary & retailing trends in 2025.
Perth Airport has awarded SSP a contract to operate four new outlets within Terminal 1 International. The new restaurants, which are part of a continuing CX refresh, are all scheduled to open in 2025.
Nice Côte d’Azur Airport has opened two new restaurants – Natoo and Bottega. Based on an original concept focused on travel and wellness, these new brands are operated by Lagardère Travel Retail France.
In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.
Here, we provide an update on FTE’s three Communities, as well as the pioneering FTE Accelerating Collaboration & Engagement (ACE) platform, including Proof of Concepts and exclusive members-only activities.
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