REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Changi Airport (a Headline Partner of FTE APEX Asia Expo, 8-9 November 2023, Singapore) has fully reopened Terminal 2, following 3.5 years of expansion to “elevate the Changi Experience to new heights”.
As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools.
Los Angeles World Airports has partnered with Airport Dimensions, Servy, and Unibail-Rodamco-Westfield to bring a new level personalisation to digital retail and F&B ordering at Los Angeles International Airport.
In this video interview, Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE, shares plans for the reimagined FTE Hub.
In this video interview, Javed Malik, Chair of the Advisory Board, Ink Innovation, speaks to FTE about his role as a Captain of the reimagined FTE Hub, and the key 2024 themes of AI, Robotics and IoT.
FTE APEX Asia Expo, taking place in Singapore on 8-9 November 2023, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.
FTE is pleased to announce that Southwest Airlines’ Senior Emerging Trends Advisor Kevin Kleist is becoming FTE’s Head of Innovation, Digitalisation & Startup Engagement, while continuing his important work for Southwest.
In this video interview, Amber Simonsen, Director, Airport Lobby Transformation, shares how dynamic new approaches are driving a sub 5-minute lobby experience across Alaska Airlines’ airport network.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) is helping Australia’s Newcastle Airport to reduce IT costs, rapidly scale up passenger processing capability, and improve CX.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 8-9 November 2023 – is “turbocharging digitalisation efforts”, including via the Changi Pay digital wallet for ease of payment.
Munich Airport has introduced smart baggage trolleys in T2. Using a tablet on a carry-on baggage trolley, travellers can receive flight information and be guided to facilities such as shops and restaurants.
airBaltic is developing its innovative loyalty programme – a collection of 10,000 non-fungible tokens (NFT) known as Planies. The new roadmap will bring exclusive travel benefits for Planies NFT holders.
Delta, Pittsburgh International Airport, Lufthansa, Fraport, United, Amsterdam Airport Schiphol and NEC were recognised in FTE Global 2023 Awards ceremony, which took place on 19 September in Los Angeles.
Renowned as the “CES of Aviation”, the exhibition at FTE Global – taking place in Los Angeles on 19-21 September 2023 – will be our biggest and best-ever, with over 100 exhibitors and sponsors confirmed.
Alaska Airlines’ new Mobile Verify programme, powered by Airside, enables travellers to verify their passport from home, creating “a seamless airport experience for guests travelling internationally”.
In this thought-leadership article, Stephanie Czaplicki, Vice President of Account Management, Boingo Wireless, explains how the next generation of airport wireless is improving the passenger experience.
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