REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this video interview, Amber Simonsen, Director, Airport Lobby Transformation, shares how dynamic new approaches are driving a sub 5-minute lobby experience across Alaska Airlinesâ airport network.
SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) is helping Australiaâs Newcastle Airport to reduce IT costs, rapidly scale up passenger processing capability, and improve CX.
Changi Airport Group â a Headline Partner of FTE APEX Asia Expo, Singapore, 8-9 November 2023 â is âturbocharging digitalisation effortsâ, including via the Changi Pay digital wallet for ease of payment.
Munich Airport has introduced smart baggage trolleys in T2. Using a tablet on a carry-on baggage trolley, travellers can receive flight information and be guided to facilities such as shops and restaurants.
airBaltic is developing its innovative loyalty programme â a collection of 10,000 non-fungible tokens (NFT) known as Planies. The new roadmap will bring exclusive travel benefits for Planies NFT holders.
In this thought-leadership article, T-Mobile for Business shares a few ways aviation staff can use mobile networks and devices to make work easier and more efficient, including EFBs, PEDs and more.
Hamad International Airport, in partnership with Atos and Royal Schiphol Group, has introduced Passenger Digital Assistance Kiosks as part of âoverarching digital strategy to transform passenger experiencesâ.
Porter Airlines is launching a mobile app to enhance the travel experience. The app increases self-service options, giving passengers more control of their journey with easy access to key functionalities.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Abu Dhabi Airports has announced the opening of its state-of-the-art new terminal at Abu Dhabi International Airport in November, delivering âa seamless, digitised journey from pre-travel to boarding gateâ.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
Lufthansa Innovation Hubâs new venture Swifty is an AI assistant that aims to transform business travel booking into a fast, efficient experience. It autonomously manages all steps within the chat interface.
The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.
Air France-KLM Group is continuing to digitalise the passenger experience at its key hubs, including CDG and AMS, with new self-service kiosks delivering enhanced functionalities such as contactless payments.
Lehigh Valley International Airport has unveiled a new TSA Security Checkpoint developed with Synect â a Platinum Sponsor of FTE Global (LA, 19-21 September 2023) â to provide a more efficient experience.
Hamad International Airport is elevating its passenger experience with innovative digital wayfinding. QR codes are leveraged to provide an easy to use wayfinding solution through different digital touchpoints.
Shanghai Hongqiao International Airport is enhancing the passenger experience and operational efficiency with Artificial Intelligence powered solutions and Machine Learning algorithms from ADB SAFEGATE.
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