FTE APEX and IFSA Onboard Hospitality Virtual Expo 8-9 December 2020

Key features for FTE APEX Virtual Expo

The co-located FTE APEX and IFSA Onboard Hospitality Virtual Expo has been designed to be as interactive and collaborative as possible. To achieve this, we have launched a plethora of features from interactive workshops on digital transformation and biometrics, to innovation challenges and virtual networking opportunities, to drive much-needed engagement across the industry.

The following features are accessible when holding a premium pass.

OnDemand Speaker Zone

In the Netflix era, when someone joins a virtual event they shouldn’t have to wait until a specific time to see the content they are really interested in. When you log in to the Virtual Expo event you will be presented with a wealth of content options there and then. In addition to the Auditorium, our OnDemand Speaker Zone will deliver high-level content with an array of pre-recorded contributions specially prepared for the show, allowing the speakers to dive deeper on key topics and case studies.

Register for your premium pass

Tech-enhanced virtual workshop

This unique workshop will be delivered in partnership with digital transformation enabler Neutral Digital, whose expert team will create a customised and highly interactive break-out space where advanced digital technologies (including VR, AR and XR) will be showcased to inspire the audience on the myriad possibilities presented by immersive and interactive digital technologies.

Virtual Expo Trailblazer Showcase

The Trailblazer Showcase will provide a unique platform for innovators and disruptors from across the air transport sector to highlight how their pioneering products, services, concepts and visions can help to support the industry’s advancement and the recovery from the COVID-19 crisis in the short, medium and long term.

Our judges will select the very best video presentations to share with our audience in the OnDemand Speaker Zone during Virtual Expo.

AVIATIONVSCOVID19 – A virtual innovation challenge

FTE, APEX & IFSA were proud to be a Strategic Partner of the AVIATIONVSCOVID19 Virtual Innovation Challenge, a first-of-its-kind global challenge organised by zeroG and Lufthansa Consulting in collaboration with Impact Week.

This 60-hour innovation challenge brought together 55 aviation enthusiasts and professionals from around the world (19 countries representing 38 companies) in a virtual setting to collaborate in trans-disciplinary teams and re-imagine the future of the air travel experience during and post COVID-19 using Design Thinking and user-centric design toolkits. The amazing ideas from the top 3 teams will be shared in our OnDemand zone at Virtual Expo.

Virtual Networking Sessions

Premium Pass holders will be presented with an authentic, human experience with real-time, face-to-face interaction that makes this virtual networking approach feel as natural and fun as it should be. Attendees can navigate their way around a networking arena and join tables where interaction is focused around specific industry topics, so you can meet, engage and share ideas and experiences with other peers interested in the same subjects as you. There are never more than 8 participants at a table to keep conversations manageable, and you can move between tables to broaden your learning and the number of contacts you make.

For further information on networking functionality available on the Virtual Expo platform, please click here

FTE APEX Biometrics Summit

FTE APEX Biometrics Summit will include a selection of forward-thinking case studies from across the industry, highlighting how some of the most pioneering organisations are utilising biometric technology to deliver operational and customer-focused improvements.


APEX TECH – 12 sessions and almost three hours of content pulled together by the APEX Technology Committee covering inflight connectivity, High Dynamic Range (HDR) content, inflight advertising advancements, Language Metadata Tables (LMT) and more.

View APEX TECH agenda

Resource remains open until 23:59 BST on 25th June 2021

Access the event and explore our exhibitors and educational conference content

Find out how to get access here

Industry messages of support

The team at FTE APEX, staying true to their beliefs of bringing the aviation industry together at scale, connecting the ecosystem with smart, exciting and creative methods of engagement, have not stood still. I believe they are creating a truly unique opportunity for suppliers, airlines, airports, solution providers, product developers and manufacturers, by embracing and adapting key technology developments, which will spur new thinking and many more creative approaches to how we can all experience products and services in our new contactless world. So come on, join the new world of distanced, but connected, engaging experiences through the FTE APEX Virtual Expo.

Javed Malik, Group Chief Operations Officer, AirAsia

“This industry needs a major virtual trade show this year while it cannot meet in person and FTE is exactly the right organisation to be delivering it this December. I look forward to being involved, and to all the engagement and announcements I know that FTE APEX Virtual Expo will generate.”

Clyde Hutchinson, Partner, Journey Partners & Founder, Viva Air Labs

“The recent FTE APEX virtual events have been extremely helpful for the airline ecosystems to share information, to cope with the Corona situation, and to prepare for the new normal. Taking that premise to the next level with the FTE APEX Virtual Expo is exciting indeed and the Japan Airlines team look forward to being involved”.

Akira Mitsumasu, Vice President - Global Marketing, Japan Airlines

“More than ever at a time like this, the industry needs to come together to collaborate and find ways of working that can facilitate new revenue streams and efficiencies. I strongly encouraged the FTE Team to pursue its virtual strategy because very few air transport stakeholders can travel to conventions this year, but we still need to engage. I think FTE APEX Virtual Expo will draw a huge crowd and become one of the most important initiatives in FTE’s 15-year existence.”

Satyaki Raghunath, Chief Strategy and Development Officer, Bengaluru International Airport

FrontM participated in the recent FTE APEX Ancillary Virtual Event. Throughout the whole lifecycle – before, during and after the event – the FTE team were professional, friendly and focused on helping our participation be as successful as possible. Since our pitch slot, we have had great conversations with a number of prospects and other attendees, which we wouldn’t necessarily have been able to have without FTE. Highly recommended!

Ian Carruthers, Vice President, FrontM

FTE and APEX did a great job delivering timely content to a broad global audience through their recent webinars, in one of which I was proud to participate. I am really looking forward to the FTE APEX Virtual Expo this December. Given the current situation with the pandemic, this is a creative way to offer all industry stakeholders the chance to come together to talk, to listen, to learn and to engage in ways that will advance our common causes.

Christina A. Cassotis, CEO, Allegheny County Airport Authority

“The FTE APEX team have done a brilliant job with their virtual pivot, and I really enjoyed being part of their recent Ancillary webinar. The FTE APEX Virtual Expo looks like a great logical next step, and I am sure it will deliver a lot of value to all involved.”

Andrew Middleton, Commercial Director, easyJet

“We are in a new normal everywhere. SEA will be sharing new ideas and approaches to help overcome the challenges created by COVID-19 at the FTE APEX Virtual Expo. We will be looking forward to hearing others share their experiences, and learn from each other. “

Dave Wilson, Director, Airport Innovation, Port of Seattle

We are incredibly excited to host this truly dynamic and global virtual event, and we are looking forward to offering much more than straightforward webinars, which have become commonplace in recent months. The industry wants more than that now and FTE APEX Virtual Expo will provide the sector with a large-scale digital trade show that will creatively offer real engagement, networking and business development opportunities for everyone involved.

Daniel Coleman, Founder & CEO, Future Travel Experience

FTE APEX Virtual Expo will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings. This announcement also marks another important milestone in the integration efforts between APEX and FTE. Our ambition is to deliver a unified approach and increase the value the association provides to the entire air transport industry, both in the air and on the ground.

Dr. Joe Leader, CEO, APEX/IFSA
fte-apex-virtual-expo logo


Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host the industry trade show with the widest global attendance in 2021, FTE APEX Virtual Expo. Through a diverse exhibition showcasing the industry’s most forward thinking vendors and all-encompassing conference sessions, Virtual Expo will deliver a wealth of networking opportunities and inspiration across the most pertinent topics – from transforming the travel experience through digital health passports and automation at the airport, through to enhancing the onboard experience through inflight entertainment and connectivity, interiors, service and catering, hospitality and retail.

Date: - May 2021  

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