Redefining the end-to-end passenger experience | Independent news and events

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Europe’s leading airline/airport technology show

6-8 June 2018 RDS, Dublin, Ireland



Collins Aerospace


Avery Dennison



FTE Europe Innovation Awards 2018

The FTE Europe Innovation Awards return for 2018 and will recognise one European airline and one European airport for their innovation and customer experience leadership. The awards ceremony will take place during the Networking Party at the co-located FTE Europe & FTE Ancillary 2018, where the winners of the “Most Innovative Airline” and “Most Innovative Airport” will be announced.

Key criteria for Most Innovative Airline and Most Innovative Airport awards:

  • Use of new technology to improve customer experiences

  • Use of new technology to enhance business performance

  • Product and service differentiation efforts

  • Efforts to streamline the travel experience

  • Pioneering approaches to customer service

Will the 2017 winners retain their titles?

Most Innovative Airline 2017 – Lufthansa

Michael Prade, Director Product Management Airport Touchpoints & Lounges, Lufthansa, was presented with the award by Brenda Flinter, Senior Manager, Corporate Communications & Media Relations, SITA and Renaud Irminger, Director, SITA Lab.

Most Innovative Airport 2017 – Amsterdam Airport Schiphol

Suzanne Niedenzu, Senior Manager Commercial & Group IT Services, Schiphol Group, was presented with the award by Renaud Irminger, Director, SITA Lab and Brenda Flinter, Senior Manager, Corporate Communications & Media Relations, SITA.

Why Dublin?

As well as being home to forward-thinking air transport industry organisations like Ryanair, Aer Lingus and daa, Dublin is an incubator for startups and Europe’s hotbed of innovation. In addition, the RDS is Ireland’s leading event venue and is located right in the heart of Dublin city.

Vital Event Information

Future Travel Experience Europe 2018 is Europe’s only end-to-end airline/airport technology event, bringing together airlines, airports, OEMs, suppliers and various other air transport and travel industry leaders.

Future Travel Experience Europe 2018
- June 2018
RDS, Dublin, Ireland

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