9 to 11 September 2025
Long Beach Convention Center, California
Headline Partner long-beach-airport Logo
FTE Global 9 to 11 September 2025, Long Beach Convention Center, California

Digital & Innovation Conference Agenda

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Theme: Collaborative Transformation

This long-standing track will include sessions on how airlines and airports can leverage data, digital platforms and innovation to evolve, create new business models and reinvent operations & passenger experiences. Topics include digital transformation, AI, Robotics, digital twins, workforce optimisation, wearable technology, digital identity, private networks, accelerating energy & sustainability strategies plus game-changing inspiration on scaling innovative new approaches from within and outside of our sector. You can expect to hear from United Airlines, Los Angeles World Airports, Spirit Airlines, WebAI, Cincinnati / Northern Kentucky International Airport, British Airways, Publicis Sapient, Southwest Airlines, Schiphol, Aena, Vienna Airport, Alaska Airlines, Gerald R. Ford Airport Authority, Metropolitan Washington Airports Authority and many more.

This conference track also hosts our prestigious FTE Americas Innovate Awards pitch sessions which will be judged be senior executives from flyadeal, Munich Airport & TNW Programs.

Browse the full conference track below – or utilise the filter, to quickly, and efficiently locate sessions meeting your specific interest area(s).

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Tuesday 9th September 2025

Tuesday 9th September 08:45 - 12:00

APEX Thought Leadership Conference

Premium Pass

If you are registered for FTE Global with a Premium Pass you will get access to the APEX Thought Leadership sessions taking place in the morning on Tuesday 9th September. PLUS all registrants for FTE Global get complimentary access to the APEX/IFSA Global EXPO exhibition hall and education stages.

Learn more about the benefits of this incredible co-location effort and how the co-location works in practice for participants at both shows, here >>

Speakers include:
Mesfin Tasew

Group Chief Executive Officer

Ethiopian Airlines

Dina Ben Tal Ganancia

Chief Executive Officer

EL AL Israel Airlines

Campbell Wilson

Chief Executive Officer

Air India

David Neeleman

Founder and Chief Executive Officer

Breeze Airways

More speakers to be announced soon

Register now >>
12:00 - 13:00

Lunch

13:00 - 13:30

FTE APEX IFSA EXPO Opens, VIP Tours & Showcases

Tuesday 9th September 13:15 - 15:00

FTE Baggage Innovation Working Group meeting

Members only

The FTE Baggage Innovation Working Group (BIWG) brings together the most innovative and progressive baggage supply chain companies, airlines, and airports from across the industry to provide a unique platform for cooperation and industry advancement. It is the platform for game-changing proof of concepts (POCs) & developing new techniques, technologies, and business models to deliver tangible change in the baggage sector.

Please contact us for more information Airlines can join the FTE BIWG for free

Register now >>
Tuesday 9th September 13:30 - 15:00

The FTE Sprint Sessions

Premium Pass

We will crowdsource problem statements for our sector, and in our Sprint Sessions taking place in a dedicated zone on the show floor, attendees with an interest in the topic can gather and participate in one of the three 20-minute Sprint Sessions to quickly brainstorm, and suggest potential solutions or approaches, that could address the challenge. The output will be shared with all attendees, and the industry at large, post-event.

  • 13:20-13:40 – Topic 1: Tech and experiential strategies for enhancing accessibility
  • 14:00-14:20 – Topic 2: Use cases for Agentic AI in aviation
  • 14:40-15:00 – Topic 3: Strategies to achieve end-to-end CX personalisation
Register now >>
Tuesday 9th September 15:00 - 15:30

Tech & Innovation Briefing - Baggage

Exhibition Pass

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2025 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.

Register now >>
Tuesday 9th September 15:30 - 17:00

FTE Global Opening Keynote Session

Premium Pass
Welcome Address:
Daniel Coleman

Founder & Chairman

Future Travel Experience

From “Moonshots” to a “Space Program” in Enterprise Innovation: Making Growth Repeatable and Scalable

Most companies can pull off a “moonshot” project once, given all the pieces fall in the right place. But the key for long-term success is making innovation-led growth repeatable. This keynote explores what it takes to build a true “space program”: a system which consistently generates and scales, bold ideas that drive measurable growth.

Dan Toma is an innovation thought leader and the co-author of the award-winning book ‘The Corporate Startup’ (awarded ‘Management Book of the Year for Innovation and Entrepreneurship’ by Chartered Management Institute and The British Library in 2018) and Innovation Accounting. He started his career in entrepreneurship, being involved with technology startups across the world. Puzzled by the questions ‘why are innovative products mainly launched by startups?’, together with his team at the consultancy company OUTCOME, he focuses on enterprise innovation transformation. Specifically on the changes blue-chip organisations need to make to allow for new ventures to be built in a corporate setting. In this capacity he worked with companies like Deutsche Telekom, DNB, Jaguar Land Rover, Bayer, John Deere, ING & Allianz.

More speakers to be announced

Register now >>
Tuesday 9th September 17:00 - 18:00

FTE Global Happy Hour

Exhibition Pass

Make the most of the vital networking opportunities provided at the FTE Global Happy Hour, where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks.

Register now >>

Wednesday 10th September 2025

07:45 - 17:30

Registration Open

Wednesday 10th September 08:00 - 09:00

U.S. CBP Symposium

Premium Pass

FTE Global 2025 will once more be complemented by a U.S. CBP workshop, at which experts from U.S. CBP and guest speakers will lead in-depth technical sessions in an interactive environment on a range of key topics.

Register now >>
09:00 - 17:30

Exhibition Hall Open

Wednesday 10th September 09:30 - 10:30

The Technology Leaders Conversation – What are the technologies, and underlying infrastructure and approaches needed, to drive real transformation in air transport?

Premium Pass

Format:

Each speaker gets 5 minutes to present their tech deployment strategies before a fast-moving panel discussion.

Moderator:
Dr. Joe Leader

Group CEO

APEX/IFSA/FTE

Panellists:
Sagi Varghese

Managing Director, Airport Operations & CSD Technology

United Airlines

Aura Moore
Aura Moore

CIO

Los Angeles World Airports

James Williamson
James Williamson

CEO

Veovo

More speakers to be announced soon!

Topics of discussion:
  • What are the technologies that will be most game-changing to air transport in the next 20 years?
  • What new business models and revenue opportunities could air transport stakeholders open up by becoming truly digital-first businesses?
  • How do you successfully embed AI within your organisation and what should be the end game for how it drives your business?
  • How significant will quantum computing be to air transport?
  • What should a modern tech stack look like and should we avoid layering technology on top of existing systems, or always integrate it as the engine for true business transformation?
  • How much can new technologies & automation really impact efficiency and CX efforts, and how do you bring all these enablers together effectively instead of being siloed?
  • What are the best data and foundational strategies to underpin digital transformation efforts?
Register now >>
10:30 - 11:30

Coffee Break on the exhibition floor

Wednesday 10th September 10:30 - 11:15

Tech & Innovation Briefing - Artificial Intelligence (AI), Machine Learning (ML) and Internet of Things (IoT)

Exhibition Pass
Wednesday 10th September 11:30 - 12:45

The FTE AI Symposium – Part 1: Case studies on how organisations are putting AI to work across their businesses

Premium Pass

Moderator’s presentation:

What can the air transport industry learn from other sectors about effective AI implementation?

George Sammit

Staff Computer Scientist, Intelligent Systems

Southwest Research Institute

Case studies:

Crowdsourced Safety: What 4,400 Photos Can Teach AI (and us)

Jason Fogelman

Senior Director – Airport & Inflight Strategy & Ops Support

Spirit Airlines

Doug Kreuzkamp
Doug Kreuzkamp

Founder/CEO

Springshot

Mike Morin

VP of Business Development and Partnerships

webAI

Listen in on how CVG is going CLEAR with scalable, AI-enabled software for critical limits evaluation and alternative routing to maximise strategic growth and minimise bottlenecks.

Hannah Meredith
Hannah Meredith

Senior Manager of Strategic Innovation

CVG Airport

Steve Cundy

Founder & CEO

Tuatara Consulting

Tom Driscoll

Director – Service Delivery

Tuatara Consulting

How is British Airways harnessing AI and other leading-edge technology to boost operational performance at London Heathrow – Europe’s busiest airport – to record levels?

Tom Moran

Director of Heathrow

British Airways

Register now >>
Wednesday 10th September 11:45 - 12:45

Innovation Keynote Round Table Breakout

Alternative Session Choice

Premium Pass

Inside the innovation system: lifting the hood on what makes corporate innovation-led growth repeatable and scalable.

Dan Toma

Co-founder

OUTCOME

Join this roundtable if you want to double-click on what it really takes to make innovation-led growth a sustainable, repeatable process for your enterprise—one that runs on a system, not a group of superheroes. We’ll explore how leading brands have aligned their growth agendas with strategy, culture, leadership, and processes to build engines of continuous growth. Expect a candid, practical conversation about what works, what doesn’t, and how to build innovation that drives results.

Register now >>
12:45 - 14:30

Lunch and networking on the exhibition floor with exclusive launches and unveilings

Wednesday 10th September 12:45 - 13:30

Tech & Innovation Briefing - Security, Digital Identity & Biometrics

Exhibition Pass
Wednesday 10th September 13:30 - 14:15

FTE Americas Innovate Awards Pitch Session - Startups & Vendors

Exhibition Pass

Best New Transformative Concept

At the epicentre of this show is the region’s largest and most respected innovation competition. Industry stakeholders will pitch on-stage in an effort to impress our judges and audience, whose all-important votes will dictate who wins.

The format will be 5-minute pitch sessions by 6 Startups & Vendors for our shortlisted companies with quick-fire questions and comments from the judges on their transformative concept.

Register now >>
Wednesday 10th September 14:30 - 15:30

The FTE AI Symposium – Part 2: A deep-dive into Agentic AI and the move towards Artificial General Intelligence

Premium Pass

Format:

Each speaker gets 5 minutes to share how they are exploring Agentic AI, their perspectives on how it can redefine automation, and how transformational the ultimate move towards Artificial General Intelligence will be, before a fast-moving panel discussion.

Moderator:
Teaque Lenahan

Managing Partner & Group VP

Publicis Sapient

Panellists:
Sree Samudrala

Director of Artificial Intelligence & Automation

Southwest Airlines

Kushal Pasari

Director of GenAI & ML Engineering

United Airlines

Stanislaw Schmal

Director Digital & AI

Lufthansa Industry Solutions

More speakers to be announced soon.

Sponsored by Publicis Sapient

Register now >>
15:30 - 16:30

Networking on the exhibition floor

Wednesday 10th September 15:30 - 16:15

Tech & Innovation Briefing - Accessibility - Autonomous wheelchairs & other exciting new technology & services to improve accessibility for all

Exhibition Pass
Wednesday 10th September 16:30 - 17:30

Deep-dive digital transformation case studies: Tangible business cases of implementing digitisation strategies in various tech fields, with emphasis on data-driven insights and transparency regarding faced challenges

Premium Pass
Moderator:
Ross Falconer

Head of Content

Future Travel Experience

Speakers:

How is Vancouver Airport Authority leveraging digital twins and AI to reimagine airport operations, and how is it partnering with other airports to co-develop intelligent solutions that shape the future of aviation?

Albert Van Veen

Vice President, Innovation and Chief Information Officer

Vancouver International Airport

How Schiphol is leveraging technology, design, and data: In-house developed intelligence that reduced passenger peaks by 22% and elevated airside efficiency and safety

Martijn van Boven

Product Manager

Schiphol Amsterdam Airport

Mohamed Talbi

Product Manager

Schiphol Amsterdam Airport

More speakers to be announced

Register now >>
Wednesday 10th September 16:30 - 17:30

Recommendations to forging and rolling-out effective AI strategies from the Airports AI Alliance members.

Alternative Session Choice

Premium Pass

The Airports AI Alliance assists the aviation industry to deploy artificial intelligence solutions effectively and responsibly by bringing together C-suite airport leaders, who are committed to creating a roadmap for their organization. In this session Alliance members, will share their ideas and learnings from their own efforts in this space.

Moderator:
Oliver Hendry

Programme Director

Airports AI Alliance

Panellists:
Paul Puopolo

Executive Vice President of Innovation

Dallas-Fort Worth International Airport

More speakers to be announced

Register now >>
Wednesday 10th September 20:30 - 23:00

FTE Global Networking Party (featuring the FTE Global Awards Ceremony)

Premium Pass

This year’s FTE Global Networking Party will take place at the Hotel Maya – a full-scale Latin American-inspired resort with a distinctive Southern California combination of spectacular, oceanfront views amidst 14 acres of lush, tropical gardens dotted with 500 palm trees in a modern, open-air setting. The event will be this year’s premier industry networking event, providing a perfect opportunity to unwind and network with fellow attendees in a relaxed environment.

It will also provide the perfect location for the industry-leading FTE Global Pioneer Awards ceremony sponsored by Assaia, which will recognise the world’s most pioneering airports and airlines with innovation projects prevalent across their entire organisations. Three airports and three airlines will be highly commended, while three more airports and airlines will receive FTE Global Pioneer Awards trophies. As part of the evening we will also recognise outstanding achievements among our FTE Americas Digital Transformation Power List nominees.

FTE Global Pioneer Awards sponsored by:

Register now >>

Thursday 11th September 2025

Thursday 11th September 09:00 - 09:30

Morning Keynote

Premium Pass
Thursday 11th September 09:30 - 10:30

Pilot stories: What hard lessons have been learned – and what are the secrets to a successful innovation journey?

Premium Pass
Format:

A fast-moving panel discussion where each speaker can share their innovation journey so far, including what worked, what didn’t, how to scale, and the strategies and technologies being implemented.

Moderator:
Kevin Kleist

Head of Emerging Trends

Southwest Airlines

Panellists:
Pablo Lopez Loeches

Head of Ideation & Entrepreneurship, Innovation & Customer Experience Directorate

Aena

Thomas Dworschak

Head of IT Digitalization & Innovation

Vienna Airport

Tom Cizauskas

Business Administration Manager

Gerald R. Ford International Airport Authority (GRR)

Christian George Kessler

Organizational Alignment and Strategic Innovation

Metropolitan Washington Airports Authority

Nicole Hodges-Austin

Innovation Program Manager

Alaska Airlines

Justin Kester

VP-Global Sales

Synaptic Aviation

Questions to consider:
  • What are the most effective strategies for building teams to deliver an innovation journey? And what stakeholders is it important to partner with?
  • What are the contracting and procurement hurdles faced by startups with the potential to contribute to an innovation journey and how can those challenges be met?
  • How can you change established processes at an airport or airline to drive meaningful innovation?
  • What did you have to do to make innovation adoption happen?
Register now >>
10:30 - 11:30

Networking Break on exhibition floor

Thursday 11th September 11:30 - 12:30

FTE Americas Innovate Awards Pitch Session: “Most Innovative Airline & Airport Initiative” categories

Exhibition Pass

At the epicentre of this show is the region’s largest and most respected innovation competition. Industry stakeholders will pitch on-stage in an effort to impress our judges and audience, whose all-important votes will dictate who wins.

The format will be 5-minute pitch sessions by 3 airlines and 3 airports for our shortlisted nominees with quick fire questions and comments from the judges.

Register now >>
12:30 - 14:00

Lunch and networking on the exhibition floor with exclusive launches and unveilings

Thursday 11th September 13:30 - 14:15

Tech & Innovation Briefing - Robotics & Autonomous Vehicles

Exhibition Pass
Thursday 11th September 14:00 - 14:30

Post-lunch Keynote

Premium Pass
Moderator
Brian Sumers

Editor

The Airline Observer

Brian Sumers, an expert on the global airline industry, is editor of The Airline Observer, a newsletter covering the business of airlines, and a co-host of The Air Show, a podcast covering the business of the sky. Previously, Brian led aviation coverage for Skift, and was a regular contributor to Conde Nast Traveler and Aviation Week.

United Above & Beyond: Building the World’s Leading Airline from the Inside Out

In a powerful finale keynote conversation, United Airlines CEO Scott Kirby will share United’s ambitious mission to become the best airline in the world. From becoming the first major U.S. airline to offer free high-speed Starlink Wi-Fi to as of this year leading the world in IFE seat-back screens, United drives to set the highest standard for passenger experience. Kirby will offer an inside look at the strategy forging this incredible transformation, including the cultural and operational shifts that are rapidly accelerating the airline’s progress. This session will highlight how United’s investments in people, product, technology, and innovation will reshape the future of aviation from the inside out.

Register now >>
Thursday 11th September 14:30 - 15:30

The FTE Robotics & Autonomous Vehicles Symposium

Premium Pass

Format:

Case study presentations followed by a panel discussion.

Moderator’s Presentation:

What are the key findings & recommendations from the autonomous vehicle planning, prep & trials that Aribo has been involved in working with the likes of the GTAA, FAA, ATL, ACY, GRR and more?

Corey Clothier

Founder & CEO

Aribo & Global Automated Mobility Lead, Arcadis

FTE Exclusive

What is the future autonomy vision of United Airlines journey now, and how much progress has been made with testing technology in the field?

Kristen
Kristen Berndt

Senior Manager, Customer Strategy & Innovation

United Airlines

Insights and recommended practices from CVG on planning and scaling autonomous vehicle use at airports (Mapping, Testing, Modeling, Simulation, Testing, Deployment, Scaling. Rinse and repeat)

Brian Cobb

Chief Innovation Officer

Cincinnati / Northern Kentucky International Airport

Miles Garner

Director of Sales and Marketing

Aurrigo

Register now >>
Thursday 11th September 15:30 - 16:30

FTE Global Closing Party (featuring the FTE Americas Innovate Awards Ceremony)

Exhibition Pass

Make the most of the vital networking opportunities provided at the FTE Global Closing Party, which provides a final opportunity to spend some quality time on the show floor with a fun social twist thanks to our exhibitors who will be hosting drinks receptions, prize draw giveaways and unveilings. The FTE Global Closing Party will also provide the perfect location to reveal the winners of the FTE Americas Innovate Awards. During the previous two days audience members will have heard from industry stakeholders, each pitching on stage in an effort to impress our judges and their fellow aviation colleagues. Join us as we see the region’s largest and most respected innovation competition come to a close. The all-important audience votes will be tallied, and we will announce and celebrate the FTE Americas Innovate Awards winners.

Register now >>

Why attend FTE Global?

Don’t just take our word for it – read what FTE Global attendees have said about the show…

“My overall experience at FTE Global, as always, has been outstanding. The broad breadth of information covered in the conferences means you always walk away having learned something new. It has been an outstanding effort by FTE as always. Walking the exhibition floor is the most fun aspect of the event for me and there is a fantastic range of innovative companies here. Networking here is very easy to do – the event is the perfect size to meet the right people. I will certainly be at FTE Global again next year.”

Doug Wycoff, Director Digital Technologies & Innovation, Tampa International Airport

“Our experience at FTE Global has been great. I have really enjoyed the opportunity to meet with industry colleagues from airports, airlines and other key stakeholders. One of the things that makes FTE so neat is that the conference topics are always current, so this year I’ve really enjoyed the discussions on Artificial Intelligence and other new trends we are seeing in the industry. The networking opportunities have been great, and we absolutely will come back to FTE Global.”

Christian Kessler, Airports Transformation & Innovation Division Manager, Metropolitan Washington Airports Authority

“It has been an amazing experience here at FTE Global this year. There have been wonderful networking opportunities, wonderful conference sessions with lots of discussion on autonomous vehicles, the use of Artificial Intelligence, Gen AI, and all of the hot topics that I am interested in. From a networking perspective, FTE Global is the top event on my list – I really feel like I have a wonderful opportunity to connect with people and learn about the services the fantastic range of exhibitors provide. I really enjoy the friendly vibe at FTE Global and I look forward to attending again next year.”

Martha Edge, Innovation & Experience Director, Charlotte Douglas International Airport

“The overall experience here at FTE Global has been absolutely wonderful. The opportunity to absorb so much in a short period of time makes FTE Global a wonderful event to attend. The conference sessions have been very informative with a diverse range of speakers and topics. FTE Global is an event that is very useful for any airline executive – you meet a lot of people in a condensed period and the networking opportunities are fantastic.”

Con Korfiatis, CEO, Oman Air

“My experience at FTE Global has been fantastic this year. I am a repeat attendee at the event – it has been excellent to meet all of the different exhibitors, touch and feel the technology, and understand the companies. What I have really loved to hear about in the conference sessions is the different perspectives from airlines and airports, and all of the different initiatives and new technologies that are pushing the boundaries of what is possible. I always leave the event having met new people and learned about new solutions we can try over this next year, and I will definitely be back at FTE Global.”

Bernadette Berger, Director of Innovation, Alaska Airlines

“The great thing for our team at FTE Global has been to try to understand what other people are doing and get great new ideas. I think United is doing more to innovate in more areas than any other airline in the world,but there’s still plenty of good ideas and innovation that’s happening outside and the opportunity to come to a place like FTE Global and learn what others are doing really helps get that creative engine firing and get more ideas. Our team wants to come back and share all the areas in which we are leading that sometimes people don’t know about – giving them the opportunity to come and show the pride that they have in that leadership role will be exciting.”

Scott Kirby, Chief Executive Officer, United Airlines

“My experience at FTE Global was great. I have talked to a lot of smart people and had a great time. The social events and networkingopportunities have been fantastic. I have had the opportunity to sit in on the conference sessions. The topics were really good – they are unique, but they are relevant to all travellers, especially digital identity which is on the cutting-edge of technology. The exhibition has a really good range of companies – you can come and see all travel has. Based on my experience this year, I will be back for sure, so I am looking forward to it.”

Yemi Oshinnaiye, CIO, Transportation Security Administration (TSA)

“My experience this year at FTE Global has been fantastic. It is my third consecutive time attending the event. The networking opportunities and social events have been terrific. The conference sessions have been fantastic as well. There are always interesting companies here in the exhibition hall – this year was certainly another success in that sense for me. I will absolutely be back at FTE Global again.”

Charles Duncan, President, Norse Atlantic Airways

“As always, the networking opportunities have been fantastic. It has been really great to network with a lot of like-minded people. One of the things I love about FTE events is that we get people of a senior level from airlines, airports and vendors, so it has been great. It has been a really interesting exhibition – it is great to see a mix of well-established companies as well as start-ups, and also good to see a number of new launches. The conference sessions have been really interesting. I have been attending FTE Global for a number of years and am looking forward to going to LA next year.”

Chris Annetts, Chief Strategy Officer, Heathrow Airport

“I have been attending FTE Global for over a decade and it is just incredibly refreshing to be not only in a learning environment, but a relaxed environment where we are able to engage in very healthy, forward-looking conversations and really try to push the boundaries. FTE Global is not the usual mundane conference, so I am super-proud of what you are doing. I have been absolutely overwhelmed by the number and quality of visitors to our booth. Of course, I will be back at FTE Global. It just never ceases to amaze me how much bigger and better the event becomes, and really that is the beauty of bringing airports, airlines and vendors together, along with regulators, so in an environment like that you can really never go wrong.”

Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport

“My experience at FTE Global has been fantastic. It is a great showcase of all the latest technology. It is very exciting – I am sort of overwhelmed by how much technology there is here, you can’t consume it all. Congratulations on such a fabulous show.”

John Thomas, Chief Executive Officer, Connect Airlines

“This is my first time attending FTE Global and I have really enjoyed it. What I really like is it’s a great mix of not only our vendor partners, but also airlines and a good representation of international airports as well. It’s good to share information and network. I’ve really enjoyed the opportunity to get away and be strategic for a couple of days.”

Mike Youngs, VP of Information Technology, Dallas/Fort Worth International Airport

“It is my first time attending FTE Global. I’ve really enjoyed the opportunity to tell the DFW digital twin story for the first time out in a public setting. It’s great to see what other airports are doing around this space – it’s going to take a village to transform this industry. It is this type of environment at FTE Global that allows us to exchange what worked, what didn’t work, and the new innovation and ideas that are coming together. We’re all going to leave this event better equipped for what we need to do for the mission.”

Shaun Klann, Head of Strategic Growth, Willow

“LAX is obviously a great airport, so it is great to have the co-located FTE Global and APEX EXPO in Los Angeles this year. We are actually thinking about doing something special together with LAX and FTE for the show, so you can be surprised and looking forward to this.”

Dr. Bjoern Becker, Head of Program Future Intercont Experience, Lufthansa

“ I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of what else we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Managing Partner, daa International

“ I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“ The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Deputy Chief Officer - IT (CTO), Austin Bergstrom International Airport (AUS)

“ FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“ I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“ It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, DDirector/MD Innovation & Solutions for Customer Contact Centers, United Airlines

“ I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, Vice President, Technology and innovation, ADM Aéroports de Montréal

“ The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“ I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, VP Airport Development and Asset Optimization, Vancouver Airport Authority

“ FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, MBA | Product Management & omni-channel Customer Experience, SkyTeam

“ The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“ As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Chief Commercial & Airport Development Officer, Keflavik (KEF) International Airport

“ I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“ I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of quality over quantity, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“ The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Manager, Corporate IT & Technology, Changi Airport

“ The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Senior Vice President and Chief Marketing Officer, Spirit Airlines

“ Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport

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Vital Event Information

Future Travel Experience Global 2025 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

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Event
Future Travel Experience Global 2025
Date
to September 2025
Location
Long Beach Convention Center, California, United States

Media Partners


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