APEX FTE Asia Expo, jointly hosted by Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX), is proud to celebrate 15 years since its launch in Asia, when FTE held its first event in the region back in 2010. It is now firmly established as the region’s leading innovation and passenger experience event for the aviation industry. Taking place on 11-12 November 2025, this landmark edition will focus on innovation, technology, digital transformation, customer experience, retail and commercial excellence in the rapidly evolving aviation sector in the APAC region.
Register today – free premium passes for airlines and airportsThe Social and Networking programme at APEX FTE Asia Expo will be extra special this year as we celebrate the event’s 15th anniversary. Premium Pass holders will enjoy exclusive access to events such as the Networking Ice Breaker at Changi Airport’s Hub & Spoke, featuring live music and outdoor activities. The programme will then culminate with the prestigious APEX Best Awards and the FTE APAC Pioneer Awards 2025 Ceremony, followed by the Networking Reception & Awards After-Party, providing the perfect setting to continue the celebrations with industry friends and colleagues.
The FTE APAC Pioneer Awards 2025 will shine a light on the 20 airlines and airports across the region who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the 20 nominees will be presented with an “Outstanding Achievement” trophy during this exciting awards ceremony, which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.
View the full social & networking programmeOver the years, APEX FTE Asia Expo has welcomed decision-makers from many of the region’s leading airlines and airports – and beyond. The show uniquely attracts all stakeholders who enable and facilitate the end-to-end customer journey, so you can expect to meet airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry players.
See the attendee list hereThe free-to-visit exhibition at FTE APEX Asia Expo will provide a unique platform for the industry’s most innovative suppliers from across Asia and further afield to showcase their latest products, services and solutions designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency. Visitors can expect to view and demo a wide variety of new products, services and equipment from an array of suppliers, including established global industry providers, regional specialists and dynamic new startups, complemented by the co-located Onboard Hospitality Forum Asia. Whether you are looking for products to help automate and streamline the airport experience or increase comfort and personalisation in-flight, the expo hall is the place to find them.
See the full exhibitor listIn addition to viewing demonstrations of the very latest products and services in the free to attend expo, visitors to APEX FTE Asia Expo 2025 will have complimentary access to an exciting schedule of education, briefings and social engagement. Key areas of focus include: ancillary revenue & retailing innovation; CX, operational and commercial innovation; IFEC and onboard service enhancements; baggage and operational technology; next-gen disruption management; passenger comfort, wellbeing and F&B; startup pitches and demos; guided Tech & Innovation Briefings, and more!
See the full Expo Floor agendaUnder the theme of “Accelerating Innovation”, The Premium Conference will bring together C-suite leaders and global innovators to explore how the aviation sector in the APAC region and beyond can accelerate innovation across every touchpoint. Key areas of focus include AI and digital transformation strategies; next-generation airport and inflight experiences; autonomous airport operations and robotics; commercial and ancillary revenue innovation; smart airport infrastructure and expansion planning; end-to-end customer journey transformation, and more.
Organisations already confirmed to speak include Changi Airport Group, Philippine Airlines, ZIPAIR, Western Sydney International Airport, Air India, Riyadh Airports, Alaska Airlines, All Nippon Airways, Southwest Airlines, Meta, and many more.
See the full Premium Conference agendaOur popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. Topics include: Ancillary Revenue & Retailing; Airport Technology & Pre-Travel; Onboard Hospitality; and Baggage Handling. These tours offer in-depth insights and live demonstrations of new products and solutions from leading exhibitors, helping you discover cutting-edge innovations to implement within your own organisation.
Explore our 2025 features hereBack by popular demand, Changi Airport will once again host an exclusive Terminal 2 tour for registered attendees. Premium Pass holders are invited to join an exclusive Changi Airport Group briefing to learn more about the landside innovations that have been implemented to further enhance the customer experience and operational efficiency. Please note, capacity for this tour and briefing is limited and pre-registration is required.
Register today – free premium passes for airlines and airportsThe event will host a series of high-level summits dedicated to transforming the future of air travel. The FTE Baggage Innovation Summit will highlight the latest technologies transforming baggage operations, from robotics to AI. Updates from the FTE Baggage Innovation Working Group will set the scene, with insights from leaders including Alaska Airlines’ Gus Naughton on modernising baggage handling.
The Innovation Showcase will spotlight fresh ideas in customer experience, commercial strategies, and operational excellence. Short presentations from industry leaders will be followed by a lively panel discussion exploring the impact of these innovations. The APEX FTE Asia Expo Startup Pitch Session will feature quick-fire presentations from high-potential startups showcasing pioneering solutions in customer experience, digital transformation, commercial innovation, and more – all designed to enhance the aviation industry. View Expo Floor Schedule »
Register today – free expo passes for allWe are delighted to announce that Meta will host the FTE Communities meeting which will take place as part of APEX FTE Asia Expo 2025 in Singapore this November. The FTE Communities meeting will be open exclusively to members of the FTE Digital, Innovation & Startup Hub, FTE Baggage Innovation Working Group, and FTE World Ancillary & Retailing Working Group.
With a big focus on how innovative technology such as extended reality (XR) can support and enhance workforce and customer experiences, the meeting will bring together airlines, airports, vendors, startups and other forward-thinking companies from across the APAC region and beyond. Attendees can expect inspiring presentations, live technology demos, and interactive co-creation roundtables, plus plenty of networking opportunities.
The FTE APAC Pioneer Awards 2024 will recognise 20 pioneering airlines and airports from across Asia-Pacific that are pushing the boundaries of innovation, enhancing the customer experience, and playing a vital role in advancing the air transport industry. 10 of the 20 nominees will be presented with an ‘Outstanding Achievement’ trophy during the presentation ceremony in Singapore. The shortlist will be announced in the coming days.
Register today – free premium passes for airlines and airportsThe Onboard Hospitality Forum Asia is a popular and established feature within APEX FTE Asia Expo. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation.
Held within a dedicated zone, the free-to-attend Forum is specifically designed to support buyers of inflight passenger comfort and catering. The 2025 edition will include educational sessions as well as a dedicated exhibition zone for leading inflight wellness and catering companies to showcase their latest products and services.
Explore the Onboard Hospitality Forum hereAll airline and airport executives qualify for a free Premium Pass, providing substantial savings for airlines and airports, while ensuring a greater number of buyers on the expo floor for vendors to interact and network with. This unique opportunity allows attendees to fully engage with FTE APEX Asia Expo, experiencing the best of our conferences, networking events and exhibitions – all in one place!
Register today – free premium passes for airlines and airportsTravel & Accommodation
Marina Bay Sands Expo & Convention Centre, Singapore, 11-12 November 2025
Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.
More informationAwards
Recognising the most customer-centric airports and airlines across Asia and Oceania
APEX FTE Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).
Networking
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Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.
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APEX FTE Asia Expo 2025 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.
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