REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this video interview at APEX FTE Asia Expo 2025, Bernadette Berger, Director of Innovation, shares how Alaska Airlines is leveraging AI, digital and automation to revolutionise ramp operations, and much more.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
Learn about the exciting plans in place for the FTE Baggage Innovation Working Group in 2026. Among the schedule of in-person meetings are events hosted by GOAA and Heathrow, plus POCs, networking, tours and much more.
Melbourne Airport is testing a new hi-tech baggage system supplied by BEUMER Group, which will double the capacity of the existing system and provide real-time tracking of bags when it comes online in March.
United Airlines has announced the launch of a new U.S. Customs and Border Protection initiative – International Remote Baggage Screening – in partnership with Sydney Airport, BagCheck and Brock Solutions.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Journey Robotics has been selected for International Airlines Group’s IAGi Accelerator Program. A 12-week program will validate Journey Robotics’ autonomous baggage handling system.
Aena and BagID are to customise and implement a groundbreaking digital baggage solution across Spanish airports. This follows BagID’s successful participation in the Aena Ventures Accelerator Program.
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
At the recent co-located APEX FTE EMEA and Ancillary & Retailing events, AMS, Avinor, BRU, LHR, and ICN launched a new BOOST White Paper with a collective vision to transform baggage handling into a model of innovation.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
At the recent co-located APEX FTE EMEA and Ancillary & Retailing events, AMS, Avinor, BRU, LHR, and ICN launched a new BOOST White Paper with a collective vision to transform baggage handling into a model of innovation.
Journey Robotics is Emerging Technology Showcase Sponsor of the FTE World Innovation Summit. In this interview, its CEO Reeg Allen discusses transforming baggage handling through robotics and automation.
American Airlines is partnering with U.S. CBP, Brock Solutions, BagCheck and Sydney Airport on a ground-breaking program to pilot International Remote Baggage Screening for a reimagined customer experience.
Ink Innovation has entered a partnership to make BAGTAG’s platform available to all airlines using its systems, making it easy for airlines to implement digital baggage tagging within their check-in flows.
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
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