REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Meet the 10 executives on the FTE Airport Digital Transformation Power List Americas 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Ahead of his participation at FTE Global 2024, Simon Gandy, Executive Vice President & Chief Operating Officer, The New Terminal One at JFK, explains the ambition to be among the world’s top five airport terminals.
Riyadh Air, Saudi Arabia’s new digitally-native airline, has partnered with noon Payments to offer seamless digital payment acceptance. Hear more from Riyadh Air at FTE Global in Los Angeles, 28-30 October 2024.
Miami International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced the winners of its second Public Innovation Challenge, which prioritises customer service tech.
After a successful trial of Bluebox’s Blueview digital services platform, PLAY Airlines has now deployed the onboard retail solution across its entire fleet of 10 Airbus A320neo and A321neo aircraft.
Ahead of his participation at FTE Global 2024, Christopher Neal, Director of PDX Next Operations, Port of Portland, shares how PDX Next is reimagining facilities with innovative tech and new approaches.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
San Francisco Bay Oakland International Airport is partnering with Agents of Discovery, an educational technology platform, to introduce new Augmented Reality games for passengers to enjoy in-terminal.
Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce a biometric Smart Travel project at Zayed International Airport.
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.
Heathrow Airport has awarded a five-year contract extension to SITA – an exhibitor at FTE Global, LA, 28-30 October, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November.
U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining traveller’s entry process into the United States.
Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its “commitment to enhancing passenger convenience and embracing cutting-edge technology”.
Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.
As part of efforts to communicate to customers in real-time, United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is using AI tools to send travellers information about their trip.
In this video interview, Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress, shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric product proposition.
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