American Airlines is further enhancing the customer experience with the opening of a Provisions by Admirals Club lounge at Charlotte Douglas International Airport (CLT) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub. This innovative grab-and-go lounge concept is a first-of-its-kind space for American at one of its largest hubs.
Located in Concourse A next to gate A1, the space is designed for speed, simplicity and convenience. Quick access to personalised service and fresh food and beverage options allows customers to come and go with ease whether they’re looking for a quick snack or help with their travel journey.
“We’re excited to open this new lounge space for our customers at CLT,” said Heather Garboden, American’s Chief Customer Officer. “Millions of customers travel through CLT on American every year and the Provisions by Admirals Club lounge is focused on providing those customers with an easy and convenient solution during their travel journey.”
The space offers a light grab-and-go food concept allowing guests to select pre-packaged to-go items for travel ease.
Breakfast, served from 06:15 to 11:00 daily, features light bites including pastries, snack mixes, yogurt and fruit options, along with more substantial breakfast meal boxes. All day offerings, served from 11:00 to 22:45 daily, feature a mix of salty snacks, sweet treats and filling meal boxes. Vegetarian options are available at all hours. A beverage station allows for travellers to grab canned and bottled beverages to take on their trip. Coffee and tea are also available.
This reimagined space gives customers access to a more efficient and convenient lounge experience, designed for customers on the move.
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