Delta One Check-In – an exclusive space to check-in, drop bags and relax – is being expanded at every U.S. hub offering Delta One service. These elevated spaces are designed to complement the Delta One experience in the air with premium design and high-touch service as travellers make their way to check-in and go through security.
“Delta One Check-In sets the tone for each one of our Delta One customers to begin experiencing their elevated journey from the moment they arrive at the airport,” said Greg Forbes, Managing Director of Airport Experience, Delta Air Lines. “It builds on the efficiency and consistency with a welcoming, calm environment that reflects Delta’s signature care and hospitality.”
Dedicated Delta One Check-In areas are now available at Atlanta (ATL), Boston (BOS), Detroit (DTW), Los Angeles (LAX), Minneapolis-St. Paul (MSP), New York-JFK (JFK), Salt Lake City (SLC) and Seattle (SEA). JFK and LAX also offer private Delta One security that leads directly to each respective Delta One Lounge. Both BOS and SEA have Delta One Lounges, with lounges planned for the remaining hubs in the coming years.
While each space differs in size and layout, every Delta One Check-In offers:
- Personalised assistance from Premium Service ambassadors.
- Expedited check-in and bag drop.
- Comfortable seating and a quiet, relaxed atmosphere.
- Refreshing light bites and beverages.
Delta is continuing to elevate the travel experience with a seamless journey from end to end. Every touchpoint is designed to deliver consistency, care and attention to detail. Digital innovations designed to make travel touchpoints feel effortless, paired with the care and knowledge of Delta people, aim to create an airport journey that prioritises ease and gives customers back what matters most: time.
