Korean Air unveils next-generation flagship lounge at Los Angeles International Airport


Second from left, Oh Yeol Hwang, General Manager and Head of Airport Service Team at Los Angeles International Airport of Korean Air; David Pacey, Executive Vice President and Chief of In-flight Service and Lounges at Korean Air; Walter Cho, Chairman and CEO of Hanjin Group and Korean Air; Jin Ho Lee, Senior Vice President & Head of the Americas Regional Headquarters at Korean Air; and Kitaek Kang, Managing Vice President & Head of the Americas Regional Headquarters at Asiana Airlines, pose for a commemorative photo with staff.

Summary:

  • Korean Air has opened a next-generation flagship lounge at Los Angeles International Airport as part of its global premium customer experience and brand transformation strategy.
  • The 1,675sqm two-level facility in the Tom Bradley International Terminal includes a First Class Lounge and Miler Club & Prestige Class Lounge with live cooking, fine dining and premium amenities.
  • The project represents a KRW 65 billion investment and is the first overseas lounge upgrade ahead of Korean Air’s planned integration with Asiana Airlines.

Korean Air has opened its newly renovated, next-generation flagship lounge at Los Angeles International Airport (LAX), marking a significant milestone in the airline’s ongoing investment in premium customer experience and global brand transformation.

The new facility is located in the Tom Bradley International Terminal. Designed by Singapore-based hospitality design firm LTW Designworks, the lounge represents a KRW 65 billion investment and took 22 months to complete. As the first overseas lounge to be renovated ahead of Korean Air’s upcoming integration with Asiana Airlines, the facility introduces Korean Air’s evolving brand philosophy while incorporating elements of its rich heritage.

The renovated lounge spans two levels: the First Class Lounge on the 6th floor and the Miler Club & Prestige Class Lounge on the 5th floor. Spanning a total of 1,675sqm, it is now Korean Air’s largest directly operated overseas lounge.

Located on the upper levels of the terminal, the lounge features floor-to-ceiling windows and a balcony terrace with panoramic views of the airport interior, creating an open and comfortable environment for travellers. The interior design maximises natural light to reflect the vibrant energy of Los Angeles, while warm wood textures and premium stone materials embody a refined interpretation of modern Korean luxury. Curated Korean artwork, including Buncheong ceramics, brushstroke ink paintings, and traditional moon jars (Dalhangari), are designed to further enrich the space, blending Eastern heritage with contemporary global aesthetics.

Korean Air has unveiled a next-generation flagship lounge at Los Angeles International Airport, marking a major investment in premium passenger experience and the airline’s global brand transformation.

The First Class Lounge has been designed to deliver a highly personalised, elevated experience beyond the traditional airport lounge concept. It features two private suites for ultimate relaxation, an à la carte fine-dining service with made-to-order dishes, and a full-service bar featuring handcrafted cocktails and premium beverages prepared by professional bartenders.

The Miler Club and Prestige Class Lounges also offer an open-kitchen live station concept, where chefs prepare fresh dishes onsite. Guests can also enjoy locally inspired offerings such as Southern California craft beers and a signature Los Angeles coffee blend. Miler Club passengers can order dedicated special menu items right from their seats using a convenient QR-code digital ordering system.

Beyond dining, the lounge is zoned to accommodate diverse passenger needs, with dedicated business areas, family seating spaces and premium showers for pre-flight refreshment.

The lounge is accessible to eligible Korean Air passengers, as well as premium customers travelling with SkyTeam partner airlines.

Following the LAX opening, Korean Air plans to continue expanding and upgrading its lounge infrastructure at major global hubs. The airline’s newly renovated lounge at New York’s JFK Airport will be unveiled later this year.

“With the opening of this flagship lounge, Korean Air will further elevate its presence at LAX while delivering a more refined and differentiated premium travel experience,” said David Pacey, Executive Vice President and Chief of In-flight Service and Lounges, Korean Air. “We will continue to invest in our services and infrastructure to exceed the expectations of our global customers.”

You may also be interested in

12 technology and CX trends that can enhance airline and airport operations in 2026

International Women’s Day 2026: Female leaders driving the next era of passenger experience innovation

Changi Airport Group confirmed as Headline Partner of APEX FTE EXPO Asia 2026 as event enters exciting new chapter

Top baggage trends to watch in 2026: AI, robotics and automation, baggage tracking, computer vision and much more

Top ancillary & retailing trends to watch in 2026: Vantage Group, Iberia, Threedot, MUC and Icelandair on AI, hyper-personalisation, data, human-centric service and much more

MCO-hosted FTE Baggage Innovation Working Group event in pictures – inspiration-filled sessions, collaborative discussions, valuable networking, exclusive tours, and more

Tags


Comments

Leave a comment:

Your email address will not be published.