REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Heathrow – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE Baggage Innovation Working Group – has welcomed the opening of a new Plaza Premium Lounge in Terminal 4.
Chicago Midway International Airport has opened ‘The Club MDW’ – its first-ever premium lounge. The Club MDW is designed to offer travellers a relaxing, comfortable environment with enhanced amenities.
Macau International Airport has welcomed the opening of a new Plaza Premium First lounge. The lounge concept is designed to transform and elevate the travel experience with personalised hospitality.
Qantas – a Partner of the FTE Baggage Innovation Working Group – has announced plans for an enhanced airport experience with the development of a new Broome Regional Lounge opening in December.
Virgin Atlantic has announced that it will open its Virgin Atlantic Clubhouse at Los Angeles International Airport early next year. Hear more from Virgin Atlantic at FTE Global, LA, 28-30 October 2024.
Korean Air’s premium customers and elite frequent flyers can look forward to a world-class lounge experience at The New Terminal One at JFK Airport from 2026, “featuring top-notch technology and service”.
Plaza Premium Group has opened a new ‘Plaza Express’ concept at Gatwick Airport. This is designed to offer leisure travellers affordable entry rates, with high-speed Wi-Fi, zoned seating and food and drink.
Alaska Airlines has opened a new lounge at San Francisco International Airport’s Harvey Milk Terminal 1. The modern and spacious 11,000 square foot space is designed to enhance the pre-flight experience.
Plaza Premium Group has completed its expansion at Chongqing Jiangbei International Airport with the opening of a third Plaza Premium Lounge, which is integrated with an airport dining establishment.
Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”.
LOT Polish Airlines plans to renovate and expand the Business Lounge Polonez at Warsaw Chopin Airport, as part of efforts to make the passenger experience “exceptional at every stage of the journey”.
Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”.
A new Kyra Lounge has opened at HKIA. The joint venture by Airport Dimensions, SSP, and Travel Food Services aims to redefine airport hospitality, offering a luxurious and tranquil retreat for travellers.
Emirates has unveiled its highly-anticipated premium lounge at Paris CDG. The exclusive 925sqm lounge aims to take premium travel to new heights, with a special focus on comfort and convenience.
SSP has partnered with Cyprus Airports F&B to open a brand-new lounge, ‘SKALA’ Business Lounge, at Larnaca International Airport. The lounge is designed to combine modern comfort with Cypriot charm.
The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offer a variety of experiences and amenities for the premium traveller.
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