REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Sunshine Coast Airport has installed digital accessible wayfinding solution BindiMaps in order to help its passengers seamlessly navigate facilities and become one of Australia’s most accessible airports.
Vienna Airport and Austrian Airlines are implementing measures to make their services more accessible. Travellers who are blind or have low vision can be guided through the airport utilising the Aira App.
Swedavia is introducing solutions to enhance assistance services for passengers with reduced mobility at Stockholm Arlanda and Göteborg Landvetter, with “digitisation and innovation playing an important role”.
Fort McMurray International Airport has enrolled in the Hidden Disabilities Sunflower Program, with the aim of ensuring that “employees and partners can better support passengers in their airport journey”.
London Luton Airport and easyJet have hosted an accessibility familiarisation day, enabling travellers with both hidden and visual disabilities to experience all aspects of the airport’s end-to-end passenger journey.
Following completion of the DANOVA project, Budapest Airport has become the first in Europe to provide an independent indoor navigation application for blind and visually impaired passengers.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Mineta San José International Airport has trialled autonomous power chairs made by mobility device developer, WHILL, for travellers to arrive at their boarding gate.
The trials ran between 2-6 December and were phase two of the pilot project, launched to facilitate autonomous movement at Abu Dhabi Airport.
The new mobile app features an array of tools to help families prepare for their trip through George Bush Intercontinental and William P. Hobby airports.
Following a series of successful tests which debuted in May, All Nippon Airways is now extending the self-driving wheelchair trials at Narita Airport.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The new mobile app features an array of tools to help families prepare for their trip through George Bush Intercontinental and William P. Hobby airports.
Following a series of successful tests which debuted in May, All Nippon Airways is now extending the self-driving wheelchair trials at Narita Airport.
FTE provides a round-up of some of the latest technological advancements that can help to provide a more seamless experience for passengers with additional needs.
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