Tagged: App

Air Canada has announced products and services designed to add convenience to its onboard experience. These include expanded inflight F&B, family-friendly IFE options, and advances to the Air Canada App.

United Airlines has announced a new app feature that aims to save customers time and reduce stress if travel plans get disrupted. The new self-service tool automatically presents personalised information.

Passengers flying through Kempegowda International Airport Bengaluru (BLR Airport) now have a new way of experiencing the airport with the launch of ‘BLR Pulse’ – a personalised digital travel buddy.

Alaska Airlines is investing $2.5 billion in improvements to enhance the airport experience within its hubs and focus cities, with new technology and what it describes as “a reimagined, more seamless travel experience”.

AirAsia is enhancing its customer experience with new live call and refund tracking features on its Super App and website. The live call feature allows customers to speak directly with a human agent during their ‘Ask Bo Live Chat’ interaction.

Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.