In a series of interviews, we explore the innovations shaping the future of airport operations and customer experience, from smarter baggage handling to seamless biometric integration, robotics and autonomous vehicles, and much more.


In a series of interviews, we explore the innovations shaping the future of airport operations and customer experience, from smarter baggage handling to seamless biometric integration, robotics and autonomous vehicles, and much more.

In this deep-dive article, Munich Airport and Lufthansa discuss their collaboration on a Proof of Concept exploring how robotics, automation and autonomous vehicles could transform aircraft turnaround processes at a major hub.

To mark International Women’s Day 2026, FTE spotlights female leaders from Schiphol Group, Star Alliance, CLT, Aeroporti di Roma, Vancouver Airport Authority, RAVE Aerospace, DEN, KLM, Fraport, Anuvu, and AirFi.

San Francisco International Airport has approved Waymo to launch its fully autonomous ride service, offering passengers a safe, sustainable, and innovative transport option as part of a groundbreaking pilot.

Our comprehensive focus on the key baggage trends set to shape the industry in 2026 and beyond features compelling insights from FTE Baggage Innovation Working Group (BIWG) Captains and a wide selection of BIWG Partners.

Changi Airport has deployed its first fleet of fully driverless autonomous tractors for airside operations, following nearly a year of rigorous trials covering more than 5,000 test trips, enhancing productivity, safety and reliability.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.

Perth Airport has launched a project to introduce 95 additional self-service check-in kiosks in Terminal 1. This will also convert a number of the traditional check-in counters into 38 new automated bag drops.

Moonware will test its ground traffic control platform, HALO, at Tokyo International Airport. The focus is on improving below-wing coordination, resource management, and real-time situational awareness.

In this video interview, Claus Grunow, Vice President of Corporate Strategy and Digitalization, Fraport, discusses the AeroAS Autonomous Airport Operations Program, involving over 120 global airports.

Moonware will test its ground traffic control platform, HALO, at Tokyo International Airport. The focus is on improving below-wing coordination, resource management, and real-time situational awareness.

In this video interview, Claus Grunow, Vice President of Corporate Strategy and Digitalization, Fraport, discusses the AeroAS Autonomous Airport Operations Program, involving over 120 global airports.

Swissport has partnered with Aurrigo International to conduct its first-ever global pilot of autonomous ground handling technologies at Zurich Airport. The aim of the initiative is to enhance safety, efficiency and sustainability.

Journey Robotics is Emerging Technology Showcase Sponsor of the FTE World Innovation Summit. In this interview, its CEO Reeg Allen discusses transforming baggage handling through robotics and automation.

In part 1 of our focus on robotics and automation, Schiphol Group, Boston Dynamics, Southwest Airlines and Fraport share insights into how these technologies can enhance operational efficiency and CX.

Air New Zealand and Tata Consultancy Services have signed a five-year partnership to explore opportunities for digital transformation, innovation and operational efficiency within the airline industry.

FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.

In this article, Pegasus, TSA, SkyTeam, ZRH, Frontier, Swedavia and more, preview what you can expect to hear in 5 unmissable sessions at FTE Global – the “CES of Aviation” – LA, 28-30 October 2024.
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