REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Orlando International Airport is taking part in a pilot programme to test a crowd monitoring system, which can measure the number of people at gate areas.
FTE takes a look at a variety of solutions that can help the industry overcome the challenges of COVID-19 – from contactless technologies to biometrics and offsite processing.
Tampa Airport’s Flight-in-Sight provides real-time information on arriving flights as passengers wait at the gate. The airport has also updated its free WiFi.
Friends and family can now wish passengers a personalised goodbye, as Brisbane Airport becomes the first in Australia to allow visitors to publicly share SMS messages on its digital LED screens.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Los Angeles International Airport (LAX) is currently undergoing a major transformation, the centrepiece of which is the new Bradley West Terminal.
Dallas/Fort Worth Airport has installed touch-screen, interactive maps throughout the terminal buildings to assist with passenger wayfinding.
Frankfurt Airport and Aéroports de Paris share their views on whether smartphone apps can replace permanent signage in the airport environment.
ARIA Resort & Casino, Las Vegas
7-9 Dec 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
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