REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The winners of each award will be announced during an official awards ceremony on 11 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events (Dublin, 10-12 June 2025).
We are delighted that Eric Léopold, Founder & Managing Director, Threedot, will once again be Content Director for APEX FTE Ancillary & Retailing 2025. He will also support an expanded commercial content offering at APEX FTE Asia Expo 2025.
Gerald Ong, Strategy and Commercial Development, shares how Hamad International Airport is innovating to deliver a seamless and personalised CX, including a focus on sense of place and experiential retail.
Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends.
The winners of each award will be announced during an official awards ceremony on 12 June at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024).
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this article, we share key highlights from the recent meeting of the FTE World Airport Retailing Working Group, featuring insights from Vantage Airport Group, LHR, DOH, Avolta, and Kinetic Consultancy.
FTE is delighted to announce a new strategic partnership with Eric Leopold, Founder & Managing Director, Threedot, for next year’s FTE Ancillary & Retailing show, taking place in Dublin on 23-25 May.
![[Video interview] Heathrow Airport Retail Director: “There is a real opportunity to collaborate now more than ever”](https://www.futuretravelexperience.com/wp-content/uploads/2022/07/LHR-Fraser-Brown-interview-768x403.jpg)
In this candid video interview, Heathrow Airport’s Retail & Property Director Fraser Brown discusses the airport’s evolving retail proposition and the need for the industry to take risks and collaborate.
The conference agendas for the co-located FTE EMEA, Ancillary & Airport Retailing shows, taking place in Dublin on 7-9 June, have now been launched.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
In this candid video interview, Heathrow Airport’s Retail & Property Director Fraser Brown discusses the airport’s evolving retail proposition and the need for the industry to take risks and collaborate.
The conference agendas for the co-located FTE EMEA, Ancillary & Airport Retailing shows, taking place in Dublin on 7-9 June, have now been launched.
FTE is excited to announce that Dublin Airport is an official Headline Partner of the co-located FTE EMEA, FTE Ancillary & FTE World Airport Retailing Summit events.
JFKIAT, operator of Terminal 4 at John F. Kennedy International Airport, has launched a branded digital marketplace for duty free shopping.
A message from FTE’s CEO, outlining plans for the year ahead, including FTE APEX Virtual Expo 2021, and live events in Las Vegas and Singapore.
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