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As global interest peaks in ‘Veganuary’, Emirates has noted a surge of 40% in customer demand for plant-based meals. To meet demand, it will introduce an array of new vegan dishes onboard and in lounges.
Qatar Airways is collaborating with Qatari Chef, Noof al Marri, who will bring her passion for Qatari cuisine to the airline’s Business Class. Chef Noof al Marri is known for her Qatari fusion concept.
As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools.
United has announced the largest upgrade to its United Polaris business class experience in seven years, with new in-airport and onboard amenities designed to give customers “the best sleep in the sky”.
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Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts.
British Airways is introducing holiday treats for customers this summer, including ice cream, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to the customer experience.
American Airlines is elevating its onboard CX with offerings designed to deliver “a consistent and connected inflight experience”. This includes new inflight meals, updated connectivity, and new entertainment options.
Alaska Airlines has responded to passenger feedback by introducing expanded meal selections in both First Class and the main cabin. This includes doubling the number of pre-order options in the main cabin.
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Virgin Atlantic is rolling out enhancements across its fleet with a new meal selection for children and a new pack for them to enjoy during their travels, as part of its “commitment to developing the onboard offering”.
BA Euroflyer has expanded the options for customers to purchase in Euro Traveller and launched new seasonal menus in Club Europe.
Virgin Atlantic is launching its new spring/summer menu across all cabins from 5 April 2023, as part of its continued efforts to “create unique and personal experiences for customers”.
Emirates is investing in the travel experience of young passengers, both on the ground and onboard, with an array of products and services specially designed for children ranging in age from babies up to 12 years.
Qatar Airways welcomes the Holy Month of Ramadan with preparations to offer a bespoke Iftar to passengers onboard and at its Al Safwa, Al Mourjan and Global Premium Lounges.
AirJapan, All Nippon Airways’ (ANA) new airline brand for medium-haul international routes, has unveiled select products and services to be introduced on its inaugural flights from February 2024.
Korean Air has launched a new Korean-style vegan meal as an inflight option, as it caters to the growing number of vegan passengers and strives to reduce carbon emissions through more eco-friendly catering choices.
Celebrating this week’s UNESCO International Mother Language Day, Emirates is highlighting the array of languages spoken onboard by its cabin crew, as well as its vast library of in-language IFE content.
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