REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
Groupe ADP, Embraer and Eve Air Mobility have signed an MoU focused on innovation and sustainable development, aiming to prepare the future of low-carbon aviation in and around Paris-Le-Bourget Airport.
Saudia Group has announced the largest aircraft deal in Saudi aviation history with Airbus. The agreement encompasses 105 aircraft, including the A320neo and A321neo, across Saudia and flyadeal.
Emirates has partnered with BLADE and GO7, enabling the airline’s passengers to seamlessly traverse between Dubai and Monaco/Nice, completing their journeys with a single Emirates interline ticket.
Lufthansa and Meta have partnered to offer Meta Quest 3 Mixed Reality headsets to the carrier’s business class passengers flying in its newly-introduced Allegris Business Class, opening “the next chapter of IFE”.
Ahead of their participation in the FTE Aviation & Robotics Summit, Alaska Airlines, CVG, United, Schiphol and Southwest share insights into how robotics, automation and AI can enhance operational efficiency and CX.
In this interview, Tero Taskila, CEO & Co-Founder, shares how startup airline Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and technology integration.
Delta Air Lines’ Fly Delta App is getting a major upgrade. Fly Delta 6.0 includes new and updated features, functionality and experiences designed to reimagine how customers can engage with the airline.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
British Airways – a member of International Airlines Group (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – has launched a new Customer Access Advisory Panel.
Scoot – the low-cost subsidiary of Singapore Airlines (a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024) – has started operating its first Embraer E190-E2 aircraft for an enhanced CX.
Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has signed an agreement to purchase 1,000 tonnes of neat Neste MY Sustainable Aviation Fuel.
In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends.
As we continue in Q2 with strong momentum, we’re excited to bring you the latest updates on our portfolio of events and communities. Each event and community continues to set the standard as a pivotal forum for innovation.
SAS and SkyTeam have signed an Alliance Adherence Agreement, serving as an important step toward SAS’ entry into the global airline alliance from 1 September 2024, with plans for an elevated CX.
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