REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
WestJet is updating its cabin reconfiguration strategy, accelerating a review of onboard product changes and demonstrating a responsive, customer-centric approach to cabin configuration and experience design.
Qantas is elevating the Business Class passenger experience through a strategic partnership with R.M. Williams, launching premium amenity kits that blend Australian heritage, design and functionality.
Emirates is developing new farm-to-fork plant-based onboard dining concepts, focusing on minimally processed, whole foods to meet growing passenger demand for health-conscious and sustainable travel.
Air France is partnering with streaming service Apple TV to enhance its inflight entertainment offer. Over 45 hours of original content, including multiple global hits, are available for all passengers on the airline’s long-haul flights.
Hawaiian Airlines has unveiled a $600 million investment plan to comprehensively enhance CX. This includes modernising airport spaces, upgrading technology, retrofitting aircraft interiors, and more.
flydubai has partnered with Amperity, an AI-powered customer data cloud, as part of its ongoing transformation journey, reinforcing its commitment to driving innovation and investing in enhancing CX.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
The Lufthansa Group and Amadeus have entered a ground-breaking partnership to make booking, adjusting, and managing flights even easier and more intuitive. The focus is on the introduction of an ‘Order ID’.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Delta Air Lines will add 30 new Boeing 787 Dreamliner widebody aircraft as it continues to refresh and streamline its fleet, while aiming to improve fuel efficiency and provide a world-class inflight experience.
American Airlines is starting the new year with bold updates designed to make every journey more enjoyable. Innovative beverage options and refreshed menus aim to further elevate the inflight experience.
Qatar Airways has become the first carrier to enable the Boeing 787-8 with Starlink connectivity. The airline has also equipped its entire Airbus A350 fleet with Starlink, enabling uninterrupted streaming, video calls, and more.
LOT Polish Airlines has unveiled a new Boeing 737 MAX 8 cabin interior inspired by Poland’s natural landscapes. The new interior design forms part of a cohesive strategy to deliver “an exceptional passenger experience”.
In this video interview at APEX FTE Asia Expo 2025, Bernadette Berger, Director of Innovation, shares how Alaska Airlines is leveraging AI, digital and automation to revolutionise ramp operations, and much more.
American Airlines is launching free high-speed WiFi. AAdvantage members will enjoy free connectivity – powered by Viasat and Intelsat, and sponsored by AT&T – “setting the standard for connectivity in the skies”.
Virgin Atlantic has announced an inflight audio content partnership with Stellar Entertainment designed to transform IFE. The collaboration aims to deliver a bespoke audio experience as “a powerful differentiator”.
United Airlines has launched new app features designed to save customers time and improve the overall travel experience, including ‘Virtual Gate’, an upgraded mobile bag tracking feature, and more.
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