REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE looks at how Cathay Pacific’s investment in Economy, Premium Economy, Business and First Class, plus next-generation IFE, has contributed to its “world’s best airline” title.
Aeromexico is the first carrier to sign-up to Gogo’s 2Ku product, which is expected to deliver peak speeds of more than 70 Mbps upon its launch.
Air New Zealand’s first refurbished Boeing 777-200ER has entered service and includes the new Premium Economy product, Skycouch and Panasonic’s eX3 IFE system.
The Australian carriers have relaxed their rules on the use of personal electronic devices following a change in policy by the Civil Aviation Safety Authority.
The national carrier of Morocco has signed a new deal with Global Eagle Entertainment, which includes international and local content, and a new IFE microsite.
SpiceJet has introduced a new class of seating called ‘SpiceMAX’, which provides passengers with more legroom and personal space for a small charge.
Finnair, the European launch customer for the A350 XWB, has revealed its cabin design for the aircraft, which it says will “create a special customer experience”.
Gogo has received a supplemental type certificate from the FAA to install Gogo Vision as a standalone product, even without the company’s connectivity service.
Following the rollout of Delta’s new IFE streaming product, FTE explores how the major US carriers are upping their game when it comes to in-flight entertainment.
Qantas will invest in refurbishing the cabins on its Boeing 737-800s, while more aircraft will be equipped with the Q-streaming wireless IFE service.
Emirates now offers Audio Description soundtracks for movies on its in-flight entertainment system, making the content more accessible to visually impaired travellers.
The 2014 Wireless Connectivity Survey has found that in-flight Wi-Fi affects flight choice for 66% of travellers, and 17% would switch allegiances if Wi-Fi is not offered.
Monarch has introduced its new wireless IFE system, MPlayer, which offers passengers paid access to movies and music via their own electronic devices.
Skymark Airlines has become the first carrier in Japan to offer passengers access to free onboard Wi-Fi, having teamed up with Panasonic Avionics.
FTE spoke to Air New Zealand’s Carrie Hurihanganui about what passengers can expect onboard the 787-9 Dreamliner, which will include unique IFE and seating products.
Airbus has unveiled the A330neo, which will include LED mood lighting in the cabin, along with full connectivity, 3D IFE capabilities and more seats.
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