American Airlines has announced plans to build a brand-new Flagship lounge at Miami International Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) along with expanding its Admirals Club lounge footprint. Once complete, the expansion and upgrades will nearly double the amount of lounge space for American Airlines customers travelling through MIA.
“We’re excited to expand and elevate the premium experience for our Flagship customers and also provide a more spacious and calming environment in our Admirals Club lounges,” said Heather Garboden, Chief Customer Officer, American Airlines. “Our strong partnership with airport leaders and county officials has allowed us to identify solutions that will make our customers’ experience even better, and we’re eager to work with them in building out this enhanced space.”
American Airlines currently offers three lounge spaces at MIA with an Admirals Club lounge at D15, as well as Flagship and Admirals Club lounges at D30. Looking ahead, American plans to convert its current Flagship lounge, which opened in 2017, into an expanded Admirals Club lounge, while building out a brand-new Flagship lounge space, known for such premium amenities as a champagne greeting upon arrival, locally inspired menus and a la carte dining.
Last month, American debuted its highly anticipated 25,000-square-foot Flagship and Admirals Club lounges at Philadelphia International Airport Terminal A West, marking American’s fifth Flagship lounge and ninth premium lounge within its global network.
Like the lounges at PHL, MIA customers can expect that every element of the Flagship and Admirals Club lounges will be thoughtfully curated to balance style, comfort and function, creating spaces that feel less like an airport and more like a modern hospitality destination. Distinct zones – or ‘neighbourhoods’ – each feature their own unique offerings designed to suit traveller needs:
- Lounge: relax and recharge in comfortable seating
- Bar and dining: connect and collaborate over drinks or a meal
- Villas: embrace privacy and a mental reset in the spa-style shower suites, workstations and/or kid-friendly family room
High-speed WiFi, power outlets and clearly displayed flight information screens are designed to support productivity and peace of mind for business travellers. Curated artwork adds local and cultural character, while spa-style shower suites, tranquil restrooms with high-end finishes and family-friendly spaces ensure every kind of traveller is considered.
“Building on more than three decades of investment in greater Miami, this is yet another milestone that solidifies Miami as a world-class destination and American as its hometown airline,” said Juan Carlos Liscano, American’s Vice President of MIA Operations. “Miami is our international gateway, where we serve more than 30 million customers annually – and growing – with more than 400 peak daily flights to 160+ destinations. The lounge experience plays a key role in enhancing that travel journey, offering a quiet and comfortable respite from the busy terminal, which is why we are so eager to give our Miami customers – including those connecting through our hub – new and improved spaces to relax, work and play.”
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