The New Terminal One at JFK International Airport has selected Plaza Premium Group (PPG) to develop and operate two lounges, covering nearly 14,000 square feet, which aim to set a new standard for service and comfort.
A key feature of the New Terminal One experience will be PPG’s Plaza Premium First lounge, an exclusive ultra-premium lounge designed to set a new benchmark in airport hospitality. This elevated space will feature the brand’s signature Infinity Room alongside bespoke services and personalised experiences tailored for the most discerning travellers. Complementing this will be a Plaza Premium Lounge in the pre-security arrivals hall, offering a welcoming space for guests departing out of the New Terminal One or who have just landed.
“We are delighted to partner with Plaza Premium Group, a global innovator renowned for reimagining airport hospitality,” said Jennifer Aument, Chief Executive Officer, The New Terminal One. “Their lounge offerings align perfectly with our mission to create an unparalleled guest experience that is tailor-made for international customers flying out of JFK, the nation’s largest global gateway.”
The New Terminal One is a key component of the Port Authority of New York and New Jersey’s $19 billion transformation of JFK Airport into a world-class gateway, which will include two new terminals, the modernisation and expansion of two existing terminals, a new ground transportation centre, and an entirely new, simplified roadway network.
Dedicated to serving international airlines and their customers, the New Terminal One will be home to six unique lounges, including four airline lounges representing all three global airline alliances and the two independent lounges that will be operated by PPG and available to select airline customers, partners as well as walk-in guests.
Located beyond the security checkpoint, the 9,300-square-foot Plaza Premium First lounge will be open 24/7 year-round. Guests will enjoy à la carte dining, curated menus, and a selection of handcrafted cocktails from a dedicated bar. Among its most distinguished spaces is the Infinity Room, reserved for those seeking ultimate exclusivity.
Accessible to every traveller, the lounge provides an elevated experience ideal for those seeking the level of comfort and refinement expected by first and business class passengers, offering a quiet sanctuary within the busiest international airport in the U.S.
Located pre-security, the 4,200-square-foot Plaza Premium Lounge will provide a rare amenity in the arrivals hall. Conveniently located near the curbside entrance of the New Terminal One, the lounge will offer a calm oasis including premium amenities such as fresh restaurant-quality food, a full bar, showers, and a business centre.
In addition to the two lounges, PPG will offer its ALLWAYS Meet & Assist service – a premium concierge experience that will provide a seamless journey from curb to gate.
“We are proud to bring Plaza Premium Group’s experience to JFK’s New Terminal One, marking an important milestone for our presence in the U.S.,” said Pascal Belanger, Senior Vice President, Americas, Plaza Premium Group. “With Plaza Premium First, Plaza Premium Lounge, and our ALLWAYS Meet & Assist service, we can offer travellers a seamless, elevated experience from curb to gate, while creating spaces that cater to the needs of discerning passengers. This partnership reflects our ongoing commitment to redefining airport hospitality and providing memorable experiences for every traveller who passes through this world-class gateway.”
